Customer Care Manager-Jobs in Singapur

The Sales Manager will play a huge role in assisting the development of Globibo’s eLearning Business globally - from the ground up by driving new businesses & building a pool of clientele to working with the largest brands and companies in the world. Based on your work, thousands of employees in major companies will get access to better learning solutions and platforms.

1. Researching organizations and industry players to identify new leads and potentially new markets
2. Identifying the needs of other companies and their key stakeholders/ decision makers
3. Contacting potential clients via email & cold calls with customized value offerings to establish rapport and set up meetings
4. Attending conferences, meetings and Industry events
5. Horizontal Sales outreach to new contacts from existing clients
6. Consistent outreach & building relationship with VIP clients
7. Meeting potential clients with exciting Proposals & industry updates
8. Contacting clients to inform them about new developments in the company’s products
9. Preparing quotations & negotiating effectively
10. Supporting customers with delivery information
11. Establishing long term support contracts through umbrella agreements for all services
12. Focus on delivering Excellent Customer Service through effective Feedback management and Value-added Services

• Required education - At least a Bachelor’s degree in Translations (or equivalent), Business, Finance, Management or Economics, preferably a Master's or MBA
• 5-8 years of experience in managing regional operations (Specifically in eLearning)
• You are ideally an extroverted Self-starter, optimistic & highly independent
• You have a proven sales track record of reaching out & penetrating new markets, industries & clients (ideally similar services)
• You possess result orientation and high focus on driving (business) results and KPIs
• You are able to design organized approaches to drafting out next steps, strategies & excellent market analysis abilities