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Loan Officer Needed - BASIC & Comms
Resumo da oferta
A financial services company in Singapore is seeking a Loan Officer to guide customers through the loan process, handle queries, and provide exceptional service. The ideal candidate will have strong communication skills and relevant experience. This role offers a 5.5-day work week.
Qualificações
- Prior/related experience preferred.
- Have instant message and telephone etiquette.
- Ensure each customer is provided with exceptional service.
Responsabilidades
- Understand customers' needs and guide them through the loan process.
- Handle customer queries & promote new/renew sales.
- Manage and provide customer service support via phone calls and emails.
Conhecimentos
- Understand customers' needs and guide them through the loan process
- Handle customer queries & promote New/renew sales
- Check customers background and evaluate their creditworthiness (such as CPF, MLCB, HDB, credit bureau etc.) and advice whether customers are suitable for LOAN installment plan.
- Manage and provide customer service support via phone call, Live chat /emails to clarify the Loan details.
- Any ad-hoc duty assigned by the management.
- Good communication skills.
- Prior/related experience preferred
- Have instant message and telephone etiquette
- Ensure each customer is provided with exceptional service
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.