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Bank Customer Service Officer - Call Centre (12 Months)
Job Responsibilities:
Handle inbound phone enquiries from members of the public on financial products such as credit cards, loans, and mortgages.
Join a specialized team focused on a specific product area to provide tailored customer support.
Deliver high-quality, accurate information and assist callers in resolving their queries efficiently.
Comprehensive training provided (1 to 1.5 months).
Requirements:
Prior call center experience is highly advantageous.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Commitment to a minimum 1-year tenure.
Singaporeans only
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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