Luxury Club Lounge Manager — Guest Experience Lead
THE RITZ-CARLTON, MILLENIA SINGAPORE
Singapur
Vor Ort
SGD 60.000 - 80.000
Vollzeit
Gestern
Sei unter den ersten Bewerbenden
Zusammenfassung
A luxury hotel in Singapore is seeking a Club Manager to oversee the operations of the Club Lounge. This role requires a strong leader with extensive experience in guest-centric service, particularly in luxury environments. The Club Manager will ensure that each guest enjoys a personalized experience while maintaining high standards of service quality and financial performance. Responsibilities include managing food and beverage services, coaching the team, and fostering a positive work environment.
Qualifikationen
Leadership experience in luxury hospitality or guest service.
Strong knowledge of food and beverage operations and wine service.
Ability to motivate and develop teams to high service standards.
Experience managing costs and improving efficiency.
Aufgaben
Lead Club Lounge daily operations ensuring high service standards.
Build relationships with VIP guests and anticipate their needs.
Provide guidance and coaching to maintain service quality.
Oversee food and beverage services and ensure quality standards.
Control costs and manage inventory effectively.
Collaborate with Culinary team for menu planning.
Address guest concerns promptly to ensure satisfaction.
Maintain cleanliness and ambiance of the Lounge.
Kenntnisse
Guest-centric service
Leadership skills
Food and beverage knowledge
Interpersonal communication
Jobbeschreibung
A luxury hotel in Singapore is seeking a Club Manager to oversee the operations of the Club Lounge. This role requires a strong leader with extensive experience in guest-centric service, particularly in luxury environments. The Club Manager will ensure that each guest enjoys a personalized experience while maintaining high standards of service quality and financial performance. Responsibilities include managing food and beverage services, coaching the team, and fostering a positive work environment.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.