Security Supervisor à Arabie saoudite

Job Title: Guest Experience Supervisor

Qualifications: Bachelor of Hotel Management or Business Administration, with 2-3 years of experience in a similar role, preferably within an international luxury hotel chain.

Job Description:

1. Supervising the Guest Experience Team: Leading, mentoring, and training staff to ensure high service standards.
2. Guest Interaction: Greeting guests, assisting with inquiries, reservations, and special requests.
3. Managing Guest Services: Coordinating with departments, handling VIP guests, and ensuring personalized experiences.
4. Problem Resolution: Addressing guest complaints promptly and communicating feedback for improvement.
5. Knowledge of Local Attractions: Providing recommendations and establishing relationships with local businesses.
6. Administrative Tasks: Maintaining records, preparing reports on guest satisfaction.
7. Safety and Security: Monitoring lobby safety, responding to emergencies.
8. Event Organization: Planning and managing special guest events and activities.

Skills and Qualities:

• Strong communication and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Knowledge of local attractions and services.

Additional Requirements: Prior experience in a luxury hotel environment is preferred.

Note: This description is for a Guest Experience Supervisor role. Please ensure to verify the prospective employer's credibility independently. Naukrigulf.com does not endorse any payment requests or sharing of personal/bank details. For security concerns, contact abuse@naukrigulf.com.