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A leading global hospitality company is seeking a Guest Relations Team Member in Makkah to engage with VIP guests throughout their stay. The role involves welcoming VIPs, managing the guest relations desk, and ensuring all service standards and requests are met. The ideal candidate will have a passion for outstanding guest service, excellent communication skills, and a calm demeanor. This is a full-time position with opportunities to create remarkable hospitality experiences for guests.
Job Description - Guest Relations (HOT0C77H)
Job Description
Hilton Hotels – Makkah Makkah 21955
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Full-time
Tapestry Collection by Hilton
Guest Services, Operations, and Front Office
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.