Delivery-Jobs in Saudi-Arabien

## ICT Program Director
Riyadh, Riyadh, Saudi Arabia

Join our Team

• Experience with project management methodologies, techniques, and tools.
• Professional competence related to the project type and expected outcomes.
• Experience in the Telecom/IS/IT industry.
• Experience working with multi-national, decentralized organizations using communication tools like phone, mail, and collaboration platforms.
• Knowledge of Ericsson Business Process (EBP), ITIL, and eTOM.

Would you like to take a tour of “Life at Ericsson MEA”? Watch our short video.

At Ericsson, you'll have an outstanding opportunity to use your skills and imagination to push boundaries and build innovative solutions. Join a diverse team of innovators committed to shaping the future.

Learn more about our hiring process and our commitment to diversity and inclusion. We encourage applicants from all backgrounds to apply. Ericsson is an Equal Opportunity Employer.

Country and City: Saudi Arabia (SA), Riyadh

Req ID: 766485

We seek an ICT Program Director to lead projects within the Cloud Software Services (CSS) BOS domain, ensuring delivery according to scope, time, costs, and quality standards. The role involves managing project scope, resources, stakeholder engagement, and ensuring contractual and business compliance.

• Build strong relationships with customer executives and act as an Ericsson ambassador at the client site.
• Manage operational relationships, meetings, and customer satisfaction.
• Ensure contract fulfillment, establish program organization, clarify scope, and secure resources.
• Oversee delivery compliance, manage scope and change requests, and ensure transparency and audit readiness.
• Drive program execution and delivery, and identify up-sell opportunities.
• Collaborate with the sales team during presales to develop strategies and plans.

• Proven leadership in large-scale systems integration programs, managing multiple vendors and subcontractors.
• Experience with ICT, BSS, and operator transformation projects with budgets over 10M USD.
• Strong leadership, communication, and problem-solving skills.
• Bachelor or Master’s in Engineering, Computer Science, or related field.
• Over 10 years of experience in the ICT sector, with expertise in BSS, OSS, Ericsson Charging, Billing, Mediation, vNF, cNF.
• PMI PMP certification preferred.
• Proficiency in English and a customer-focused attitude.