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Delivery jobs in Saudi Arabia

Delivery Experience Manager

Talent 360

Riyad Al Khabra
On-site
SAR 300,000 - 400,000
Today
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Delivery Experience Manager

Talent 360

Riyadh
On-site
SAR 300,000 - 400,000
Today
Be an early applicant

Director - Modern Methods of Construction (CDU4) - 20005187

Qiddiya Investment Company

Riyadh
On-site
SAR 200,000 - 300,000
Yesterday
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Delivery Director

Parsons Oman

Riyadh
On-site
SAR 350,000 - 500,000
Yesterday
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Solution Architect - ISE

BAE SYSTEMS

Riyadh
On-site
SAR 300,000 - 400,000
Yesterday
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Courier

Woopel

Makkah Region
On-site
SAR 48,000 - 120,000
Yesterday
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Remote Fashion & Branding Designer

CARE

Riyadh
On-site
SAR 150,000 - 200,000
Today
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Senior Project Manager

WEbook, Inc.

Riyadh
On-site
SAR 200,000 - 300,000
Today
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Training Manager

Parfums Christian Dior

Jeddah
On-site
SAR 150,000 - 200,000
Yesterday
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ELECTRICAL ENGINEER, TENDERING

alfanar Group

Riyadh
On-site
SAR 200,000 - 300,000
Yesterday
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ENGINEER, PROJECT

Alfanar

Riyadh
On-site
SAR 80,000 - 110,000
Yesterday
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Development Manager - Football Training Centres (SPA176)

Qiddiya Investment Company

Riyadh
On-site
SAR 120,000 - 150,000
Yesterday
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Manager - Planning (CDU4) - 20005179

Qiddiya Investment Company

Riyadh
On-site
SAR 150,000 - 200,000
Yesterday
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REPRESENTATIVE, INSTALLATION & EXECUTION

Alfanar

Jeddah
On-site
SAR 40,000 - 60,000
Yesterday
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REPRESENTATIVE, INSTALLATION & EXECUTION

alfanar

Makkah Region
On-site
SAR 40,000 - 60,000
Yesterday
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HC Operations Manager

PwC Middle East

Riyadh
On-site
SAR 150,000 - 200,000
Yesterday
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Construction Manager, Construction Team

Afaq - Warehouse Branch (Amazon)

Makkah Region
Hybrid
SAR 262,000 - 338,000
Yesterday
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Talent, Learning & Culture Manager

Red Sea Global Hospitality

Tabuk Province
On-site
SAR 150,000 - 200,000
Yesterday
Be an early applicant

Maintenance Specialist, Facility | alfanar Electric

Alfanar

Riyadh
On-site
SAR 40,000 - 60,000
Yesterday
Be an early applicant

Maintenance Specialist, Facility | alfanar Electric

alfanar Group

Riyadh
On-site
SAR 60,000 - 80,000
Yesterday
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Senior Commissioning & MEP Manager – Data Centers/ Mission Critical Infrastructure / Advanced T[...]

Parsons Oman

Riyadh
On-site
SAR 299,000 - 450,000
Yesterday
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Application Service Manager (ASM) for Cloud Application Services- EMEA/MEE

SAP SE

Riyadh
On-site
SAR 112,000 - 188,000
Yesterday
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Senior Manager - Assurance and Audit - Material (CDU4) - 20005184

Qiddiya Investment Company

Riyadh
On-site
SAR 150,000 - 200,000
Yesterday
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Senior Electrical Engineer –Industrial Infrastructure Projects-KAEC, KSA- 9 Months Duration

Segula Technologies

Makkah Region
On-site
SAR 300,000 - 450,000
Yesterday
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Product Analyst

Takamul Technologies

Al Khobar
On-site
SAR 200,000 - 300,000
Yesterday
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Delivery Experience Manager
Talent 360
Riyad Al Khabra
On-site
SAR 300,000 - 400,000
Full time
Today
Be an early applicant

Job summary

A delivery services provider in Riyadh is looking for a Delivery Experience Manager to lead teams focusing on delivery operations. This role involves managing courier recruitment and training, ensuring compliance with local regulations, and improving service quality metrics. Candidates should have extensive experience in operations and logistics within food delivery. The position offers a fixed schedule from Saturday to Wednesday.

Qualifications

  • 5-10 years of experience in operations, delivery, logistics, preferably experience in food delivery.
  • Strong track record in managing live operations and supply & demand planning.
  • Experience in courier recruitment, onboarding, and training.

Responsibilities

  • Lead and manage teams affecting delivery experience.
  • Develop delivery service quality standards and metrics.
  • Monitor live dashboards/KPIs for delivery operations.

Skills

Operations management
Live operations monitoring
Supply and demand planning
Courier training and onboarding
Data forecasting
Regulatory compliance knowledge

Tools

Delivery operation dashboards
Courier management platforms
Job description

Talent 360 is hiring Delivery Experience Manager for one of its clients

Expected Job Role
  • Lead and manage teams that directly affect delivery experience, including:
  • Live Operations Lead & their team: overseeing real‑time delivery operations, monitoring performance, intervening in incidents.
  • Supply & Demand Planning: ensuring the right number of couriers are acquired, scheduled, available in the right locations to meet order demand; forecasting demand; balancing courier supply levels to avoid slack or overload.
  • Courier Training & Acquisition Officer: overseeing recruitment, onboarding, training (including service standards, customer interaction, appearance, safety), retention of couriers.
  • Develop and implement delivery service quality standards and metrics: delivery time, order accuracy, courier appearance & behavior, customer satisfaction, handling of complaints/incidents, safety & hygiene standards.
  • Create, maintain, and continuously improve SOPs, guidelines, policies for courier performance, appearance, training, discipline, and operations.
  • Monitor live dashboards / KPIs for delivery operations: order lead time, late deliveries, cancellations, courier utilization, customer feedback
  • Ensure operational efficiency and cost control: optimize courier usage, reduce delivery times, minimize dead miles, optimize routing and assignment.
  • Handle escalations from customers or operations, investigate root causes of failures, propose and implement remediation.
  • Manage budgets for courier acquisition, incentives, training programs, operations support.
  • Ensure compliance with Saudi regulatory requirements related to labor, safety, food safety, hygiene, vehicle and local licensing.
Qualifications
  • 5‑10 years of experience in operations, delivery, logistics, preferably experience in food delivery
  • Strong track record in managing live operations (real time monitoring, incident management), as well as supply & demand planning.
  • Experience in courier recruitment, onboarding, training, and operational standards enforcement.
  • Good understanding of forecasting methods; ability to use data to predict demand, plan capacity, schedule resources.
  • Familiarity with technology tools for delivery operations: dashboards, routing and assignment systems, tracking, metrics collection, courier management platforms.
  • Knowledge of Saudi (or GCC) regulations related to workforce (couriers), safety, hygiene, and food delivery regulations
Working Conditions
  • Location: Riyadh
  • From Saturday to Wednesday 10:00AM to 6:00PM
  • Weekends: Thursday & Friday.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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