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The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards for Home Centre stores in Dammam; thereby maximizing sales, maximizing profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development.

KEY RESPONSIBILITIES

Sales and Commercial Performance

Prepare and participate in the preparation of sales budgets

Maximize sales and profitability of the concept

Maximize productivity targets ( sales per sqft, ATV, Conversion etc)

Formulate and implement retail strategies & procedures in discussion with the NCBH/Regional Head

Control costs within budgetary guidelines

Identify internal and external commercial opportunities

Ensure effective Stock and Space Management

Conduct SWOT review to analyze the customer profile

Provide monthly feedback on competitor and event activities

Suggest improvements based on benchmark practices

Operational Standards and Management

Prepare Regional operating plan (new store, seasonal and store) and ensure effective implementation

Ensure all the stores are in compliance with the store operating and customer service standards

Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety

standards

Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company

Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally

Inventory Management & Stock Distribution

Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock

consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)

Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken

Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action

Ensure pricing of merchandise as per norms and matrix format

Provision of monthly feedback to Concept on sales, stock positions and product feedback

Business Management & Development

Strategize and seek opportunity for concept expansion in the territory- Properties

Manage roll-out of new projects and time bound implementation of projects

Research and look for good property and locations

Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)

Manage and support in team recruitment and ensure Saudization & Feminization.

Ensure that all new recruits understand their job and inducted well within the company

Assist ROM & ARM in grievance handling and disciplinary actions

Ensure skill development of showroom staffs through Learning & Development

Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans.

Set KRA's for direct reports and conduct performance appraisal

Oversee staff deployment and drive motivation levels of the direct reportees.

MUST HAVE

A Candidate with retail experience in KSA would be preferable

Minimum of 12 years’ experience in Retail

Should have Home & Furniture experience for 3-5 years

Should have handled large format retail/Hyper mart.

SOFT SKILLS

Strong Business Acumen

Strong Negotiation Skills

Relationship Management

Leadership Skills

Leading Home Retailers in India and in Saudi Arabia