Livspace is the world’s largest and fastest-growing omni-channel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to implementation for all rooms in a home. Since its inception in 2015, Livspace has successfully organized a fragmented industry by bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commerce-like trusted and predictable experience for the homeowners. Livspace boasts of a community of over 50,000 satisfied customers and more than 2,000 interior designers. Livspace has raised over 450 million USD in capital from some of the top global investors including KKR, Ingka Group Investments (part of IKEA Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Group’s Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. Livspace is now expanding into the Middle East in a strategic JV with the retail conglomerate AlSulaiman Group (ASG), IKEAs operating partner in the region. This maiden joint venture, built on top of the home improvement industry's only technology platform, digital supply chain and most trusted managed marketplace, combined with the strong legacy of AlSulaiman Group will aid the brand in delivering world-class home interior and renovation solutions across the region.
Our Work Culture:
We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life’s best work. As a part of this dynamic team, you will have a chance to learn new skills, build your competence, be at the helm of an innovative tech startup, and problem-solve on how to better the home interiors experience. If you enjoy a good challenge and believe in getting things done, this is the right place for you. We currently employ over 4,000 talented and passionate individuals, who all espouse the brand’s philosophy of good design for all.
As a Pre-Sales Executive at Livspace, you will play a vital role in driving our sales efforts and creating exceptional customer experiences. Your primary responsibility will be to proactively reach out to potential customers, understand their requirements, and generate qualified leads for our design consultants. By effectively articulating the value of Livspace's services, you will inspire and guide customers through their home transformation journey.
● Reach out to potential customers via phone, email, or other communication channels to introduce Livspace's interior design solutions and generate interest.
● Engage customers in meaningful conversations to understand their home design needs, preferences, and budget constraints.
● Collaborate with customers to provide initial design concepts and explain the unique value proposition of Livspace's services.
● Qualify leads based on established criteria and schedule appointments for our design consultants to visit customers' homes.
● Maintain accurate and up-to-date records of all customer interactions, including details of calls, conversations, and outcomes, in our CRM system.
● Collaborate closely with the marketing team to follow up on marketing campaigns, promotions, and lead-generation activities.
● Stay informed about the latest interior design trends, home decor styles, and Livspace's product offerings to effectively communicate with customers.
● Meet or exceed monthly/quarterly targets for lead generation, appointment setting, and revenue contribution.
Ideal Candidate Profile:
● Proven experience in sales, lead generation, or customer service, preferably in the interior design or home improvement industry.
● Excellent communication skills, both verbal and written, with a persuasive and engaging manner.
● Strong ability to build rapport, establish trust, and empathize with customers' design aspirations.
● Demonstrated ability to meet or exceed sales targets and work in a goal-oriented environment.
● Proficient computer skills and experience using CRM systems for lead management and reporting.
● Self-motivated, resilient, and able to work independently as well as part of a team.
● Strong organizational skills with the ability to prioritize tasks and manage time effectively.
● Passion for interior design, home decor, and staying updated with the latest industry trends.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.