Engagement Delivery Coordinator – Banking

DefineX; Riyadh; On-site; SAR 100,000 - 120,000; Full time

Job summary

A next-generation consulting house in Riyadh is seeking a Delivery Coordinator to oversee banking projects and coordinate with client teams. The ideal candidate has a Bachelor's degree in Computer Science or Engineering and 5+ years of experience in delivery coordination. Strong understanding of Agile methodologies and tools like JIRA is essential. This role offers a competitive benefits package and opportunities for growth.

Benefits

20 vacation days per annum

Competitive private health insurance

Volunteering hours with local NGOs

Qualifications

• 5+ years of experience in delivery coordination or engagement support within banking.
• Strong understanding of SDLC and release management.
• English fluency required; Arabic or Turkish is a plus.

Responsibilities

• Serve as the on-site focal point for DefineX delivery activities.
• Coordinate daily with client teams to resolve blockers.
• Oversee delivery milestones and ensure adherence to quality standards.
• Promote disciplined execution through Agile practices.

Skills

Delivery coordination

Agile methodologies

Problem-solving skills

Communication skills

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science, Engineering or related fields

Tools

JIRA

Confluence

Job description

DefineX Team

DefineX is a next-generation consulting house and venture builder, helping financial institutions shape bold visions and turn them into real-world impact focusing on two core themes: Winning in Tech and Winning in Digital. At the heart of everything we do? Our people: DefineXers. A diverse team of consultants, engineers, designers, and strategists driven by purpose and united by a shared ambition: to build what’s next. We don’t just aim high, we play Larger Than Life. It’s more than a motto. It’s the game we’ve chosen. If you’re ready to learn fast, think sharp, and solve real problems, this role is for you. Apply now and #FindYourForward at DefineX.

Your Impact

• Serve as the on-site focal point for DefineX delivery activities within ongoing banking projects,


• Coordinate daily with client teams (testing, infrastructure, network, and security) to expedite resolution of blockers and dependencies,


• Oversee delivery milestones and ensure adherence to scope, schedule, and quality standards,


• Facilitate clear and structured communication between DefineX offshore teams and client stakeholders to maintain progress visibility and issue traceability,


• Support the Account Lead and Delivery Leads with reporting, risk tracking, and escalation management,


• Promote disciplined execution through Agile delivery practices and effective use of JIRA and Confluence,


• Oversee UAT readiness, environment planning, and release coordination to ensure end-to-end delivery quality,


• Maintain awareness of local banking regulations and integration standards relevant to delivery operations,


• Develop and sustain a working understanding of key banking processes and project domains to anticipate coordination needs and dependencies,


• Foster productive working relationships with client stakeholders and other vendors to ensure smooth collaboration across all workstreams,


• Provide feedback and recommendations to continuously improve delivery governance, communication flows, and process efficiency,


• Contribute to business development efforts by identifying delivery-related opportunities for improvement or additional value creation.

What You Bring to the Table

• Bachelor’s degree in Computer Science, Engineering, or related fields,


• 5+ years of experience in delivery coordination or engagement support within banking or large-scale system integration environments,


• Strong understanding of SDLC, Agile methodologies, and release management,


• Hands‑on experience with JIRA, Confluence, and standard project tracking tools,


• Proven ability to manage complex dependencies and drive cross‑functional collaboration,


• Excellent communication, organization, and problem‑solving skills,


• Familiarity with multi‑vendor delivery environments and regulatory constraints in the banking sector,


• English fluency required; Arabic or Turkish is a plus.

Benefits and Perks

We highly value: A mentally and physically enabling environment where Best People want to be part of; we always respect and invest in talent to foster team success.

Growth and Development: Be part of a growing global team of professionals with training and support to help you grow.

Every DefineXer has a Growth Coach to accelerate their growth through feedback!

Independence and Ownership: Blur in creative and challenging business and technology transformation projects.

Time Off: 20 vacation days per annum.

We love to Give Back: You will get certain hours a year to volunteer and organize office volunteer programs with local NGOs.

Health and Wellness: Competitive private health and life insurance coverage.

Need more convincing that DefineX is a great place to work?

• Follow us on Instagram to take a deep dive into who we really are: IG @teamdefinex!


• Get to know more about our extraordinary minds,


• Also, hear from our tech leaders as they talk about why they love what they do and how the culture at DFX enables them to take part in exciting projects!

At DefineX, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of TeamDefineX! We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. TeamDefineX will advocate for, and provide reasonable accommodations to those applicants requiring them, based on the Turkish Disabilities Act, to ensure equal opportunity in the application process.

Protecting your privacy and the security of your data is a top priority for DefineX Consulting | Technology | Labs. We collect and process your personal data as confidential as part of the recruitment process. Please read our Statement of Personal Data Protection Law and Consent Letter to know more details.