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A leading e-commerce company is seeking a Warehouse Supervisor for its Last Mile operations in Kota Damansara, Malaysia. In this role, you will delegate tasks to sorters and drivers, coordinate delivery activities, and ensure compliance with safety standards. Candidates should possess excellent leadership and communication skills, basic Microsoft Excel knowledge, and ideally a background in Business or Supply Chain Management. Logistics experience is an advantage. You'll work dynamically within a fast-paced environment.
Delegate tasks for sorters & drivers depending on the number of headcounts
Receive and inbound parcels from the linehaul team
Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
Monitor driver behavior and ensure a high level of customer service
Assist the fleet team lead in the deployment and training of new drivers where applicable
Monitor and report KPI compliance
Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection