Warehouse Supervisor

My Lucky Mall; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent e-commerce platform in Kuala Lumpur seeks a Warehouse Operations Manager to manage operations, oversee inventory control, and supervise junior staff. The ideal candidate will have a minimum of 2 years' experience in warehouse operations and proficiency with ERP/WMS systems. Responsibilities include managing inbound/outbound processes, ensuring stock accuracy, and implementing safety procedures. Join a dynamic team that values local culture and offers competitive benefits including medical claims and attendance allowances.

Benefits

Statutory Payment Compliance: EPF, SOCSO & EIS

Attendance Allowance

Medical Claim

Free Snacks & Staff Purchase

Qualifications

• Minimum 2 years of experience in warehouse operations.
• Experience supervising and onboarding new warehouse assistants.
• Knowledge of QC checks and inventory reconciliation.

Responsibilities

• Manage warehouse operations for inbound and outbound processes.
• Oversee inventory accuracy and minimize discrepancies.
• Ensure efficient stock storage and handling.

Skills

Warehouse operations experience

Inventory management

Supervision and coaching

Warehouse systems knowledge (ERP/WMS)

Attention to detail

Tools

SAP

JST

Job description

Company Overview

Lucky Mall (M) Sdn Bhd is dedicated to developing and operating an innovative e‑commerce platform with a unique dual‑marketplace system that helps users access the best deals. We also aim to leverage TikTok for live commerce and establish our own supply‑chain and warehouse network to build a strong, recognizable brand. This dual‑marketplace approach combines excitement, rewards, and exceptional value, making us truly unique.

We have seamlessly integrated supply chains from China and Malaysia to create a powerful distribution network. In addition to operating multiple e‑commerce platform stores, our team boasts over 12 years of e‑commerce expertise in China and has established a presence in Kuala Lumpur. This deep understanding of the local market allows us to tailor our products and services to meet the needs of Malaysian users.

At Lucky Mall, we value local culture and actively recruit Malaysian talent. If you’re passionate about the e‑commerce industry, we invite you to join us in shaping the future together!

For more information, visit: https://luckymymall.com/

Benefits

• Statutory Payment Compliance: EPF, SOCSO & EIS
• Attendance Allowance: Rewarding consistent attendance and reliability.
• Medical Claim: We prioritize employee well‑being with medical expense reimbursement.
• Strategic Location: Convenient office at Bukit Bintang, easily accessible by public transport.
• Free Snacks & Staff Purchase

Qualifications & Experience

Must Have

• Minimum 2 years of experience in warehouse operations.
• Experience in warehouse operations, inventory management, or logistics.
• Proven experience in supervising, coaching, and onboarding new or junior warehouse assistants.
• Experience using warehouse systems (ERP/WMS such as SAP, JST) and stock control processes.
• Knowledge of QC checks, SKU creation, inventory cycle count, or stock reconciliation.

Good to Have

• Exposure to e‑commerce packing, retail stock handling, or event inventory support.
• Strong organizational and problem‑solving skills.
• Ability to work efficiently in a fast‑paced environment.
• Excellent communication skills, with proficiency in multiple languages.

Tasks & Responsibilities

• Manage warehouse operations, ensuring smooth inbound and outbound processes.
• Oversee inventory control, ensuring stock accuracy and minimizing discrepancies.
• Ensure proper stock storage, handling, and replenishment based on demand.
• Monitor Pick & Pack operations, ensuring orders are processed correctly and on time.
• Assign drivers and coordinate deliveries, ensuring timely drop-offs and no late shipments.
• Operate and manage WMS system, keeping real‑time inventory records updated.
• Conduct regular stock checks and audits to maintain inventory accuracy.
• Implement warehouse safety procedures and ensure compliance with company policies.
• Improve warehouse efficiency and space utilization through process optimization.

Additional Information

• Working Shift: Mon‑Sat 8.30 AM‑5.30 PM
• Working Location: Suite 29.04‑06, 29th Floor, Wisma Chuang, 34 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia