Waitress / Waiter

Vivo Food Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in Kuala Lumpur is seeking a dedicated Waitress/Waiter to enhance customer experiences. Responsibilities include greeting patrons, taking orders, ensuring timely delivery, and maintaining a clean environment. Ideal candidates have exceptional communication skills, hands-on experience in the field, and the ability to work flexible shifts. In addition to a positive attitude, fluency in English and Bahasa Malaysia is a must, and proficiency in other languages is a plus. The role includes various benefits such as training and medical coverage.

Benefits

Training

Annual Leave

Sick Leave

Birthday Leave

Overtime claim

Attendance allowance

Medical Benefit

Transportation Allowance

EPF

SOCSO

EIS

Qualifications

• Previous experience in a customer service role, preferably in the hospitality industry.
• Ability to interact with customers in a warm manner.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Greet and welcome customers in a friendly manner.
• Take food and beverage orders accurately.
• Deliver orders and ensure customer satisfaction.
• Maintain a clean dining area.
• Assist with food preparation tasks.
• Handle cash and credit transactions.
• Respond to customer inquiries courteously.
• Collaborate with kitchen and front-of-house staff.

Skills

Strong communication and interpersonal skills

Multitasking in a fast-paced environment

Positive attitude

Fluency in English

Fluency in Bahasa Malaysia

Job description

Previous experience as a Waitress/Waiter or in a similar customer service role, preferably in the hospitality industry.

Strong communication and interpersonal skills, with the ability to interact with customers in a warm and friendly manner.

Excellent attention to detail and the ability to multitask in a fast-paced environment.

A positive attitude and a genuine desire to provide exceptional customer service.

Fluency in English and Bahasa Malaysia, with the ability to speak additional languages an advantage.

Flexibility to work a range of shifts, including evenings, weekends and public holidays.

Requirements

• Previous experience as a Waitress/Waiter or in a similar customer service role, preferably in the hospitality industry.
• Strong communication and interpersonal skills, with the ability to interact with customers in a warm and friendly manner.
• Excellent attention to detail and the ability to multitask in a fast-paced environment.
• A positive attitude and a genuine desire to provide exceptional customer service.
• Fluency in English and Bahasa Malaysia, with the ability to speak additional languages an advantage.
• Flexibility to work a range of shifts, including evenings, weekends and public holidays.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take food and beverage orders, ensuring accuracy and attention to detail.
• Deliver orders to customers promptly and ensure they are satisfied with the service.
• Maintain a clean and organised dining area, including setting and clearing tables.
• Assist with food preparation tasks as needed.
• Handle cash and credit card transactions with care.
• Respond to customer inquiries and address any concerns in a courteous manner.
• Collaborate with the kitchen team and other front‑of‑house staff to provide a seamless dining experience.

Benefits

• Training
• Annual Leave
• Sick Leave
• Birthday Leave
• Overtime claim
• Attendance allowance
• Medical Benefit
• Transportation Allowance
• EPF
• SOCSO
• EIS