WAITER / WAITRESS - The Kasturi Resort, Cherating

The Kasturi Resort Cherating; Kuantan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A five-star luxury resort in Kuantan is seeking a skilled Waiter or Waitress. The ideal candidate has at least 1 year of experience in Food & Beverage at a 4/5 star establishment and possesses a bubbly personality along with excellent communication skills. Responsibilities include welcoming guests, serving food and beverages, and maintaining a clean dining area. Candidates must be fluent in English and demonstrate strong organizational skills in a fast-paced environment.

Qualifications

• 1+ year of experience in Food & Beverage in a 4/5 star Hotel/Resort.
• Strong organizational and multitasking skills.
• Active listening and effective communication skills.

Responsibilities

• Greet and welcome customers to the restaurant.
• Present menu and provide detailed information.
• Prepare tables and maintain a tidy dining area.
• Serve food and drink orders and provide excellent customer service.

Skills

Patience

Bubbly personality

Fluent in English

Attention to detail

Team spirit

Education

High school diploma

Job description

WAITER / WAITRESS - The Kasturi Resort, Cherating

The Kasturi Resort Cherating – Kuantan, Pahang

The Kasturi is a five‑star low‑density luxury resort in Cherating, Pahang. Situated on the northern tip of Chendor Beach with 800 metres of seafront, the 15‑acre coastal forest site is designed to attract guests seeking a premium hospitality experience that connects to nature and environment.

The resort is laid out along the beach with most being individual chalets, each with a private pool and deck. A principal objective was to afford unimpeded sea and forest views to every chalet. The solution is a linear development along the beach with the main facilities at the northern end of the site.

We are looking skilled Waiter or Waitress with minimum of 1 year experience of F&B in 4/5 star Hotel/Resort. Someone with patience, bubbly personality and perseverance are encourage to apply. Fluent in English.

Responsibilities

Greet and welcome customers to the restaurant.

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware, and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up‑sell additional products when appropriate

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Carry dirty plates, glasses, and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.

Follow all relevant health department regulations

Provide excellent customer service to guests

Requirements and skills

Proven work experience as a Waiter or Waitress

Basic math skills

Attentiveness and patience for customers

Excellent presentation skills

Strong organizational and multitasking skills, with the ability to perform well in a fast‑paced environment

Active listening and effective communication skills

Team spirit

High school or diploma and able to speak basic or good English