Waiter / Waitress - Big Bay Cafe (侍應生) (173143)

Shangri-La Hotels and Resorts; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel group in Ipoh is seeking a Waiter/Waitress for Big Bay Cafe. The role involves ensuring smooth operations, delivering exceptional service, and obtaining customer feedback for a satisfying dining experience. Candidates should possess excellent guest interaction skills, be team-oriented, and have an advantage if trained in hospitality. Fresh graduates are also welcome.

Qualifications

• Excellent communication skills with guests.
• Team spirit and customer-oriented.
• Formal training in hospitality is an advantage.

Responsibilities

• Ensure smooth operations of assigned section.
• Deliver services according to restaurant standards.
• Take orders and deliver food and beverages.
• Obtain customer feedback for satisfaction.

Skills

Excellent guest interaction skills

Guest oriented

Team player

Education

Formal training in Hospitality Management

Job description

Overview

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Waiter / Waitress - Big Bay Cafe (侍應生) based at Kerry Hotel Hong Kong!

Responsibilities

• Ensure the smooth operations of the section appointed and restaurant
• Ensure service are delivered according to restaurant standards
• Make recommendations for dishes, take order and deliver food and beverage services
• Obtain customers’ feedback to ensure guest a satisfactory dining experience
• 確保工作區域及餐廳順利運作
• 確保服務符合餐廳標準
• 為客人提供餐飲建議、落單及上菜
• 獲取客人意見，確保客人獲得良好的餐飲體驗

Qualifications

• Excellent guest interaction skills
• Guest oriented and a good team player
• With formal training in Hospitality Management is an advantage
• Relevant working experience is preferred
• Fresh graduates are also welcomed
• 擅長與客人溝通
• 以客爲主並具備團隊精神
• 受正規酒店管理培訓優先考慮
• 具備相關工作經驗優先考慮
• 歡迎應届畢業生

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

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