Waiter/Waitress

Sanna Mee F & B Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local food and beverage establishment in Kuala Lumpur seeks enthusiastic individuals for customer service roles. Responsibilities include greeting guests, taking orders, serving food and beverages, and ensuring a positive dining experience. Ideal candidates should possess a minimum of Primary School education and are open to fresh graduates. Full-time and part-time shifts are available, including weekends. Benefits include annual leave, EPF, medical leave, and SOCSO.

Benefits

Annual Leave

EPF

Medical Leave

SOCSO

Qualifications

• Open to fresh graduates and entry-level candidates.
• Proficient in taking customer orders accurately and efficiently.
• Ability to work full-time and part-time shifts, including weekends and public holidays.

Responsibilities

• Greet and seat guests in a friendly manner.
• Present menus and answer questions about menu items.
• Accurately take food and beverage orders.
• Serve food and beverages to guests in a timely manner.
• Monitor guest satisfaction and provide service recovery.
• Prepare and present guest checks accurately.
• Maintain cleanliness of tables and dining areas.
• Collaborate with kitchen and bar staff for efficient service.
• Adhere to company policies and procedures.
• Assist with opening and closing duties.

Skills

Customer service

Order taking

Menu knowledge

Education

Minimum Primary School education

Job description

Possess a minimum of Primary School education.

Open to fresh graduates and entry-level candidates.

Proficient in taking customer orders accurately and efficiently.

Demonstrate comprehensive knowledge of the menu, including ingredients and preparation methods.

Ability to work both full-time and part-time shifts, including weekends and public holidays.

Must be able to work onsite in Kuala Lumpur or JB.

Maintain a clean and organized work environment, adhering to food safety standards.

Provide exceptional customer service, ensuring a positive dining experience for all guests.

Requirement

• Possess a minimum of Primary School education.

• Open to fresh graduates and entry-level candidates.

• Proficient in taking customer orders accurately and efficiently.

• Demonstrate comprehensive knowledge of the menu, including ingredients and preparation methods.

• Ability to work both full-time and part-time shifts, including weekends and public holidays.

• Must be able to work onsite in Kuala Lumpur or JB.

• Maintain a clean and organized work environment, adhering to food safety standards.

• Provide exceptional customer service, ensuring a positive dining experience for all guests.

Responsibility

• Greet and seat guests in a friendly and efficient manner, ensuring a positive first impression.

• Present menus, answer questions about menu items, and make recommendations based on guest preferences and dietary restrictions.

• Accurately take food and beverage orders, utilizing order‑taking skills and menu knowledge, and promptly relay orders to the kitchen and bar staff.

• Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.

• Monitor guest satisfaction throughout the dining experience, proactively addressing any concerns or issues and providing prompt and courteous service recovery.

• Prepare and present guest checks accurately, process payments using various methods (cash, credit card, etc.), and provide accurate change.

• Maintain cleanliness and organization of tables, service stations, and dining areas, ensuring a sanitary and inviting environment.

• Collaborate with kitchen and bar staff to ensure smooth and efficient service, communicating any special requests or dietary needs.

• Adhere to all company policies and procedures, including safety and sanitation guidelines, to maintain a safe and compliant work environment.

• Assist with opening and closing duties, including setting up tables, stocking supplies, and cleaning the dining area.

Benefits

• Annual Leave
• EPF
• Medical Leave
• SOCSO

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.