VP Handover & Customer Experience Specialist

Amalan Setar (M) Sdn Bhd; Rawang; On-site; MYR 40,000 - 60,000; Full time

Job summary

A property development company in Rawang, Malaysia is seeking a candidate to manage Vacant Possession handover and ensure excellent customer service. Responsibilities include conducting inspections, handling complaints, and coordinating with site personnel. Ideal candidates should possess a diploma in relevant fields and have a minimum of 3 years' experience in property development or real estate. Proficiency in customer service and office tools is essential.

Qualifications

• Minimum 3 years of relevant working experience in property development.
• Preferably experience in real estate or equivalent industries.

Responsibilities

• Manage all matters related to Vacant Possession (VP) handover.
• Ensure smooth customer service operations and handle complaints.
• Conduct joint inspections with site personnel prior to VP.
• Monitor and ensure units are ready before VP handover.

Skills

Customer service skills

Microsoft Word proficiency

Microsoft Excel proficiency

Education

Certificate or Diploma in Estate Management

Diploma in Building Technology

Diploma in Mass Communication

Diploma in Business Administration

Job description

A property development company in Rawang, Malaysia is seeking a candidate to manage Vacant Possession handover and ensure excellent customer service. Responsibilities include conducting inspections, handling complaints, and coordinating with site personnel. Ideal candidates should possess a diploma in relevant fields and have a minimum of 3 years' experience in property development or real estate. Proficiency in customer service and office tools is essential.