Veterinary Technical Advocate (Vet Affairs)

Medivet Group; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading veterinary solutions provider is seeking a Veterinary Technical Advocate in Kuala Lumpur, Malaysia. The role involves providing technical support, developing customer relationships, and ensuring regulatory compliance in product-related activities. Candidates must hold a DVM degree, have 3-7 years of experience in veterinary practice or related fields, and must be proficient in Bahasa Malaysia and English. This position offers an opportunity to work closely with various stakeholders in the animal health industry and contribute to animal welfare initiatives.

Qualifications

• Must be a registered veterinary surgeon with the Malaysian Veterinary Council.
• Minimum of 3-7 years of experience in veterinary or related roles.
• Strong knowledge of animal husbandry, disease treatment, and nutrition.

Responsibilities

• Provide technical advice and product training to teams and customers.
• Develop relationships with key opinion leaders and veterinarians.
• Advise on product development and manage local insights.

Skills

Veterinary medicine knowledge

Customer relationship management

Presentation skills

Problem-solving

Communication skills

Proficiency in Bahasa Malaysia

Teamwork

Adaptability

Integrity

Education

Doctor of Veterinary Medicine (DVM)

Tools

Microsoft Office

Customer Relationship Management (CRM)

Learning Management Systems

Job description

Veterinary Technical Advocate (Vet Affairs)

• A Doctor of Veterinary Medicine (DVM) degree or an equivalent veterinary qualification is essential. Must be a registered veterinary surgeon with the Malaysian Veterinary Council (MVC) and possess a valid Annual Practicing Certificate (APC).
• A minimum of 3‑7 years of professional experience in a related role, such as a practicing veterinarian, a technical services role in the animal health industry, or a regulatory affairs position. Experience in the livestock sector is an added advantage.
• Proficiency in Bahasa Malaysia and English is mandatory, both written and spoken. The ability to communicate in other languages is an advantage.
• Strong knowledge of veterinary medicine, animal husbandry, and animal nutrition.
• Expertise in the diagnosis, prevention, and treatment of common animal diseases in Malaysia.
• Familiarity with the Malaysian regulatory landscape for veterinary products.
• Excellent presentation, communication, and interpersonal skills.
• Proficiency in using Microsoft Office, CRMs, webinar platforms, and training tools such as Kahoot and Learning Management Systems.
• Problem‑solving: The ability to analyze complex technical problems and provide practical, science‑based solutions.
• Teamwork: A collaborative mindset with the ability to work effectively across different departments.
• Adaptability: The capacity to thrive in a fast‑paced and ever‑changing environment.
• Integrity: A strong commitment to ethical conduct and professionalism, and willingness to travel frequently within Malaysia and occasionally internationally.

Job Scope

• Technical and Scientific Support: Provide in‑depth technical advice and product training to the commercial team, distributors, and customers on the company's product portfolio. This includes addressing product‑related inquiries and resolving technical issues.
• Customer Relationship Management: Develop and maintain strong, professional relationships with key opinion leaders, veterinarians, pet channel and farm managers. Act as a trusted advisor to help customers enhance animal health and productivity by supporting the sales team.
• Product Development and Portfolio Management: Advise Management and collaborate with the Marketing team to manage and provide local market insights for the development of new products or housekeeping of products for the market.
• Content Creation and Presentations: Liaise with brand partners, prepare and deliver technical presentations, scientific papers, and educational materials for seminars, conferences, and training sessions. Support the marketing team on preparing educational content for all digital platforms.
• Market Intelligence and Research: Stay up‑to‑date with the latest developments in veterinary medicine, animal diseases, and industry trends in Malaysia. Use this information to identify market needs, new business opportunities, and competitive threats.
• Regulatory Compliance: Ensure all product‑related activities, including marketing claims, product registrations, and technical documentation, adhere to the regulations set by Malaysian authorities such as the Department of Veterinary Services (DVS) and the National Pharmaceutical Regulatory Agency (NPRA).
• Manage working relationships with local veterinary universities and associations, providing lectures or seminars to drive business.
• Participate in the Animal Welfare foundation's activities by developing content, rolling public webinars, coordinating public events, and working with pet shelters, animal sanctuaries, and zoos to support animal welfare initiatives.

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