Vehicle Service Advisor — Customer Care & Estimates

Tian Siang Premium Auto; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

An automotive service provider located in Penang, Malaysia is seeking a dedicated individual to handle service appointments and customer interactions. The role involves providing accurate cost estimates and ensuring customer satisfaction. Candidates should possess a diploma and demonstrate good customer orientation, friendliness, and positive serving attitude. Previous experience in a related field is a plus. The company values patience and trustworthiness in its service representatives.

Qualifications

• Candidate must possess at least a Diploma in any field.
• Experience in a relevant customer service field is an advantage.
• Must display friendliness, patience, and good verbal manners.

Responsibilities

• Schedule service appointments and obtain customer data.
• Provide accurate cost estimates for labour and parts.
• Maintain customer satisfaction ratings.

Skills

Good customer orientation

Positive serving attitude

Friendliness and Patience

Good verbal manners

Trustworthiness

Education

Diploma, Advanced/Higher/Graduate Diploma

Job description

An automotive service provider located in Penang, Malaysia is seeking a dedicated individual to handle service appointments and customer interactions. The role involves providing accurate cost estimates and ensuring customer satisfaction. Candidates should possess a diploma and demonstrate good customer orientation, friendliness, and positive serving attitude. Previous experience in a related field is a plus. The company values patience and trustworthiness in its service representatives.