UX Writer/ Researcher (Banking)

Michael Page; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A large organization in financial services located in Kuala Lumpur is looking for a passionate UX Writer/Researcher. The role involves developing engaging content for digital platforms and conducting user research to enhance user experiences. You will collaborate with design and development teams and create content style guides. This position offers opportunities for professional growth in an innovative environment, contributing to cutting-edge technology projects.

Benefits

Opportunities for professional growth

Collaborative work environment

Chance to work on technology projects

Qualifications

• Proficiency in crafting user-focused content for digital platforms.
• Experience conducting user research and applying insights effectively.
• Strong collaboration skills with cross-functional teams.

Responsibilities

• Develop clear, concise, and engaging content for digital platforms.
• Conduct user research to gather insights.
• Collaborate with designers and developers.
• Create and maintain content style guides.
• Analyze user feedback to refine content delivery.

Skills

User-focused content creation

User research

Collaboration with cross-functional teams

Content accessibility knowledge

Familiarity with financial services

Job description

Responsibilities

• Develop clear, concise, and engaging content for digital platforms to improve user experience.
• Conduct user research to gather insights and inform content strategies.
• Collaborate with designers, developers, and product managers to align content with user needs.
• Create and maintain content style guides and standards.
• Analyze user feedback and data to refine and improve content delivery.
• Ensure content is accessible, inclusive, and aligned with brand guidelines.
• Stay updated on UX trends and best practices in the financial services industry.
• Present findings and recommendations to stakeholders effectively.

Qualifications

• Proficiency in crafting user-focused content for digital platforms.
• Experience conducting user research and applying insights effectively.
• Strong collaboration skills with cross‑functional teams.
• Knowledge of content accessibility and inclusivity best practices.
• Familiarity with the financial services industry is a plus.

Benefits

• Opportunities for professional growth in a large organization.
• Collaborative and innovative work environment in Kuala Lumpur.
• Chance to work on cutting‑edge technology projects within the financial services sector.

The hiring company is a large organization within the banking & financial services industry, recognized for its innovative technology and commitment to providing excellent digital solutions. It offers a professional and collaborative environment for career growth.

Location: Kuala Lumpur.

If you are passionate about user experience and technology, we encourage you to apply for this exciting UX Writer/Researcher opportunity.