UX Researcher

Netizen eXperience; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job description

• Conduct both qualitative and quantitative research/analysis.
• Qualitative research: user research, user testing, and focus group to uncover UX issues and understand user behaviour.
• Quantitative research: market survey, digital analytic & business analysis to reveal quantitative insights.
• Provide evidence-backed solutions for clients to improve business performance.
• Co-design and formulate commercially effective design strategy to clients.
• Facilitate training and workshop for clients or users.
• Setup and manage end-to-end remote usability testing project.
• Assist in project management.
• Coordinate internal tester community activity and external testers for interview or testing session.
• Vetting new user who sign up to be a user tester.
• Support in business administrative operations.
• Report directly to respective supervisor.