Used Car Inspector

Harmony Auto; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive service provider in Johor is seeking a Sales Associate to guide potential buyers through the vehicle purchasing process, negotiate terms, and close sales. The ideal candidate will have strong communication and negotiation skills, experience in sales preferably in the automotive sector, and a commitment to exceptional customer service. Training will be provided on automotive products and financing processes, ensuring you excel in delivering remarkable customer experiences.

Benefits

Medical Claims Reimbursement

Ongoing training and development opportunities

Opportunities for career progression

Qualifications

• Previous sales experience in the automotive industry is preferred.
• Ability to work independently with low supervision.
• Deep understanding of automotive products and technologies.

Responsibilities

• Guide potential buyers through the sales process.
• Negotiate prices and close deals.
• Maintain accurate records of sales activities.

Skills

Strong communication skills

Interpersonal skills

Negotiation skills

Problem-solving skills

Customer service dedication

Sales techniques knowledge

Education

High school diploma or degree in business/marketing

Tools

CRM systems

Job description

Drive the Future of Premium Electric Mobility

China Harmony New Energy Auto Holding Limited is a leading automobile service group in China, specializing in luxury and new energy vehicles. Expanding to Malaysia in 2024, Harmony Auto became the official dealer for BYD and DENZA, focusing on sustainable mobility through premium service and innovative marketing. With modern showrooms and a dedicated team, Harmony Auto Malaysia continues to grow its EV presence, delivering advanced and luxurious green mobility experiences.

What’s in it for you:

• Medical Claims Reimbursement
• Ongoing training and development opportunities
• Opportunities for career progression

What You'll Do:

Interact with potential buyers, understand their needs and preferences, and guide them through the sales process.

Demonstrating vehicle features and benefits, discussing financing options, insurance package, negotiating prices, and closing deals.

Follow up with customers to ensure satisfaction and address any concerns.

Responsible for showroom and outdoor sales activities.

Promote and sell vehicles and related products or services to customers.

Responsible to maintaining a strong knowledge of the automotive industry, including understanding market trends, competitor offerings, and new developments.

Building and maintaining positive relationships with customers before and after the sale is also essential to ensure customer satisfaction and loyalty.

Collaborate with other team members, such as finance and service departments, to provide a seamless customer experience.

Maintain accurate records of sales activities, customer interactions, and inventory. Actively engaging with potential clients to understand their energy needs and requirements.

Presenting our products and services in a compelling and informative manner.

Negotiating contract terms and closing sales deals.

Providing post-sale support and ensuring customer satisfaction.

Maintaining detailed records of sales activities and performance.

Collaborating with the wider team to identify new business opportunities.

Requirements:

• High school diploma or degree in business, marketing, or other related field can be beneficial but is not always mandatory.
• Previous experience in sales, particularly in the Automotive industry, Real Estate is highly preferred. Knowledge of sales techniques, customer relationship management (CRM) systems, and automotive financing processes is a plus.
• Strong communication and interpersonal skills are essential for building rapport with customers and effectively conveying information about vehicles and services.
• Ability to negotiate terms and current promotion to close sales while maintaining customer satisfaction.
• Deep understanding of automotive products, features, and technologies is important to assist customers in making informed decisions. (Training will be provided)
• Dedication to providing exceptional customer service and addressing customer needs before, during, and after the sales process.
• Ability to work collaboratively with colleagues from various departments to ensure a positive overall customer experience.
• Capable of managing multiple tasks, maintaining records, and staying organized in a fast‑paced sales environment.
• Able to work independently with low supervision.
• Demonstrated problem‑solving and negotiation skills.
• Strong attention to detail and ability to work to targets and deadlines.
• Must have driving license and able to work at Johor Bahru.

If you're ready to join a dynamic and forward‑thinking organization, apply now for this exciting opportunity.

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