Travel Product Design Manager - Kuala Lumpur, Malaysia

Flight Centre Travel Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading travel management company in Kuala Lumpur is seeking a Product Design Leader to oversee teams in delivering innovative travel products. This role requires a minimum of 5 years experience in the travel industry, including 3 years in a leadership capacity. You will develop and execute product strategies that drive growth and maintain competitive advantage. Strong communication and negotiation skills are essential as well as the ability to work under pressure. Flexibility in work hours will be needed.

Qualifications

• Min 5 years experience in travel industry product design.
• 3 years in a leadership role.
• Track record in leading multiple teams.

Responsibilities

• Lead the design teams for market-leading product range.
• Develop and execute strategic product development strategy.
• Implement structured product-to-market processes.

Skills

Supplier negotiation skills

Interpersonal skills

Presentation skills

Creative problem-solving

Team motivation

Commercial acumen

Communication skills

Tools

Microsoft Office applications

Job description

About The Position

Lead the Malaysia design teams to deliver a market leading product range for Discova’s key customer segments of GIT, FIT/Tailormade, In Destination, Groups and Educational travel. Manage and coordinate the design, development and enhancement of new and existing products and itineraries with emphasis on brand differentiation and rich, immersive experiences that delight our customers.

Responsible to develop and execute a strategic product development and design strategy that aligns with business objectives for growth and drives competitive advantage through product differentiation and delivery. Implement a structured product-to-market process that results in product consistency across destinations and a highly profitable range of products and services.

About You

The Essentials:

• Min 5 years experience in travel industry product design with 3 years in a leadership role.
• Comprehensive travel industry knowledge and destination experience
• Demonstrated ability in developing and implementing business strategy
• Track record in leading multiple teams
• Experience in developing best practice processes across locations

The Attributes:

• Demonstrated supplier negotiation skills and experience
• Excellent interpersonal and presentation skills across a variety of cultures
• Strong communication skills
• Creative problem solver with results orientation
• Strong team motivator to meet deadlines and targets.
• Strong commercial and financial acumen
• Ability to travel and to work flexible hours as required
• Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
• Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
• Work flexibility that may include late nights, weekends and early mornings and flexible with uncertainties/changing priorities and under pressure.
• Personally aligned with Discova’s company purpose and values
• Proficient with Microsoft Office applications and Discova’s systems would be an advantage.

About Discova

As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.

To learn more about Discova and our work perks click: https://bit.ly/4hEd88H

Get in touch now and Discova a world of possibilities!