Travel Experience Designer and Tour Consultant

MYEG; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A travel consultancy firm in Malaysia is seeking a Tour Consultant responsible for advising clients on travel destinations, creating customized itineraries, and providing exceptional customer service. The ideal candidate will have a diploma or degree in Travel, Tourism, or Hospitality, along with strong sales and organizational skills. This office-based role may require occasional travel and weekend work during peak seasons.

Qualifications

• Experience in tour sales or travel consultancy is required.
• Ability to create detailed itineraries and quotations.
• Strong knowledge of destinations and tour products.

Responsibilities

• Consult with clients to understand travel preferences and budgets.
• Recommend and sell tour packages and travel services.
• Design customized itineraries for individual and group travellers.
• Coordinate bookings for hotels, tours, and activities.
• Handle tour confirmations, amendments, and cancellations.

Skills

Excellent communication skills

Sales skills

Customer service skills

Organizational skills

Education

Diploma or Bachelor’s degree in Travel, Tourism, or Hospitality

Tools

Travel booking systems

MS Office

Job description

A travel consultancy firm in Malaysia is seeking a Tour Consultant responsible for advising clients on travel destinations, creating customized itineraries, and providing exceptional customer service. The ideal candidate will have a diploma or degree in Travel, Tourism, or Hospitality, along with strong sales and organizational skills. This office-based role may require occasional travel and weekend work during peak seasons.