Travel Consultant ( Bukit Jalil ) 旅游客服 日本旅行社招聘 Min Spm ok

Joy Paradise Holidays; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel agency in Kuala Lumpur is looking for an enthusiastic individual to manage inquiries and bookings. Responsibilities include handling communications via various platforms, dealing with travel issues, and updating reports. Ideal candidates should be computer literate and possess good soft skills, showing a genuine passion for travel. Benefits include EPF & SOCSO contributions, annual leave, and a supportive work environment. Join a team that values responsibility and learning.

Benefits

EPF & SOCSO

Annual leave

Complimentary snacks and drinks

Good working environment

Qualifications

• Experience in the Hospitality & Travel industry is preferred.
• Must have a passion for travel and be responsible.
• Willingness to learn and grow in the role.

Responsibilities

• Handle inquiries via email, phone, and social media.
• Book transportation and arrange accommodations.
• Manage travel-related issues, complaints, or refunds.
• Update sales reports and prepare visitor information.

Skills

Computer literate

Good soft skills

Problem-solving abilities

Job description

Requirements

• Computer literate 基本电脑操作
• Had working experience in Hospitality & Travel industry
• Attempt good soft skill
• Able to deal with occurring travel problems, complaints
• 没有经验没关系， 最重要是对旅游有热诚，有责任心 肯学习

Responsibilities

• Handle inquiries via email, phone, social media
• Book transportation, arrange facilitators, prepare passes/vouchers, make hotel reservations, arrange car rental/transfer, and manage payments
• Liaise with travellers regarding bookings, schedules and insurance
• Deal with occurring travel problems, complaints or refunds
• Update sales report and send to specified receiver daily/monthly
• Prepare tourist or visitor information
• Establish a good working relationship with partner’s / clients and other professionals

Benefits

• EPF & SOCSO
• Annual leave
• COMPLIMENT JAPAN SNACK & DRINKS
• GOOD WORKING ENVIRONTMENT

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