Transcon Agent

Expeditors; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics company in Petaling Jaya, Malaysia is looking for a dedicated professional to ensure smooth freight processes and timely client interactions. The ideal candidate has at least 6 months of experience and strong organizational skills. This position includes excellent benefits like paid vacations and a health plan, offering growth opportunities within the organization.

Benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Growth opportunities within the company

Employee Referral Program Bonus

Qualifications

• Understanding of ocean documentation process a plus.
• Hazardous Materials certification (preferred).
• Proven abilities to listen and communicate effectively.

Responsibilities

• Ensure smooth and timely freight process flow.
• Track and trace Transcon files and reporting.
• Interact with customers in arranging their shipments.

Skills

Effective interpersonal skills

Pro-active and strong organizational skills

Good computer skills (Excel, Word)

Fluent in English

Education

6 months to 1 year related experience

Tools

Excel

Word

Job description

Company Description

As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times?
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal DLSOPs
  
  

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English
  
  

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus