Tour Experience Operations Specialist

AnywhereWork Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel agency in Kuala Lumpur is seeking a candidate with at least 2 years of experience in tour operations or customer service. Candidates should have excellent communication skills in both English and Mandarin, alongside strong itinerary planning abilities. Responsibilities include developing and managing tour itineraries, logistics, and providing exceptional customer service. Benefits include annual leave, health insurance, and EPF. Suitable for candidates willing to work at Bukit Jalil Office.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• Minimum of 2 years in tour operations or customer service.
• Strong communication skills in both English and Mandarin.
• Ability to manage time effectively and prioritize tasks.

Responsibilities

• Develop and execute tour itineraries to enhance customer experience.
• Manage logistics including transportation and accommodation.
• Monitor tour performance and gather customer feedback.

Skills

Tour operations

Customer service

Excellent communication in English and Mandarin

Itinerary planning and organizational skills

Job description

A travel agency in Kuala Lumpur is seeking a candidate with at least 2 years of experience in tour operations or customer service. Candidates should have excellent communication skills in both English and Mandarin, alongside strong itinerary planning abilities. Responsibilities include developing and managing tour itineraries, logistics, and providing exceptional customer service. Benefits include annual leave, health insurance, and EPF. Suitable for candidates willing to work at Bukit Jalil Office.