THERAPIST

Clinic Rx; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare clinic in Kuala Lumpur is seeking a professional to assist doctors during treatments, perform analyses, and manage customer expectations. Responsibilities include providing advice, ensuring client satisfaction, and maintaining treatment areas. Ideal candidates should possess strong knowledge in treatments and services, excellent customer service skills, and the ability to upsell services. The position offers attractive performance bonuses, training opportunities, and a dynamic work culture.

Benefits

Attractive performance bonus

Professional training and development

Friend and Family benefits

Qualifications

• Strong knowledge of skincare treatments and products.
• Excellent customer service skills and ability to upsell.
• Effective communication and relationship-building skills.

Responsibilities

• Assist doctor during medical and aesthetic procedures.
• Perform skin, body and/or hair analysis on customers.
• Manage customer’s expectations and follow up with post-treatment care.

Skills

Treatment / Product knowledge

Customer Services

Sales and upselling techniques

Communication and interpersonal skills

Job description

Assist doctor during medical and aesthetic procedures.

Perform skin, body and/or hair analysis to customers.

Provide valuable advice to customers in a professional manner.

Manage customer’s expectations, explain treatment procedures, and follow up patients with post treatment care and results.

Ensure clients satisfaction and comfort after each treatment therapy.

Recommend suitable treatment packages to customers.

Prepare treatment rooms, and maintain cleanliness and upkeep of machine conditions.

Ensure condiments and accessories for customers are replenished at all times.

Build rapport and establish good relationships with customers to ensure customer retention.

Ensure all consent.

Other administrative work as assigned by branch manager or management.

JOB REQUIREMENT:

• Treatment / Product knowledge, skills and expertise
• Customer Services
• Sales and upselling techniques
• Communication and interpersonal skills

BENEFITS:

• 2. Company dinner
• 3. Uniformsareprovided
• 4. Attractive performance bonus, allowance, benefits, incentive, travel rewards, recognition awards and long service awards.
• 5. Friend and Family benefits for treatment / products.
• 6. Professional Training and development provided
• 8. Dynamic and fast paced culture

You may also share your resume directly to our HR by contacting at 016-2633436 (Wanie).