Territory Manager

Solenis; Shah Alam; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading global provider of water and hygiene solutions is seeking a Territory Account Manager in Shah Alam. This role focuses on customer account management and sales development, ensuring effective service and identifying new opportunities. Candidates should have a Bachelor's in Chemical Engineering and at least 2 years of experience in related operations. Strong communication and organizational skills are essential. The position also offers competitive salary and flexible working arrangements.

Benefits

Competitive Salary and bonuses

Health and wellness benefit plan

Professional development opportunities

Company car and mobile phone

Hybrid work arrangement

Qualifications

• Minimum 2 years’ experience in wastewater or food & beverage plant operations.
• Strong ability to simplify complex information.

Responsibilities

• Lead effective account management and business development.
• Track and report account performance using sales tools.
• Strengthen customer relationships through expert application support.
• Deliver sales growth and profitability targets.
• Collaborate with cross-function teams for timely service support.

Skills

Communication skills

Presentation skills

Time management

Adaptability

Organization

Education

Bachelor’s degree in Chemical Engineering or related field

Job description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

This opportunity in a nutshell

The Territory Account Manager position is highly focused on customer account management and ongoing service, support and sales development with respective accounts. This position primarily focuses on service and selling (additional products, tools and services) to existing accounts with an additional emphasis on new account. This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers.

How you’ll add value

• Lead effective account management and business development within assigned geographies and sectors, ensuring consistent customer service, technical support, and execution of sales initiatives, including white spot prospecting and sustainability-driven solutions.
• Track and report account performance by leveraging sales tools and analytics (Sales Funnels, quarterly reports, market share data), providing actionable insights for strategic decision-making.
• Strengthen customer relationships through expert application support, customer training, and regular performance reviews to enhance brand value, operational efficiency, and partnership longevity.
• Deliver sales growth and profitability targets by identifying new business opportunities, expanding existing accounts, and recommending appropriate product and application solutions.
• Collaborate across functions with Applications, Finance, and Sector Management teams to ensure timely service support, issue resolution, and on-time receivable collection.

What you need to be successful

• Bachelor’s degree in Chemical Engineering or related field.
• Minimum 2 years’ experience in wastewater or food & beverage plant operations.
• Strong communication and presentation skills, able to simplify complex information.
• Day shift role with ~50% field work; weekends off, flexible for on-call duties.
• Highly organized, self-driven, and results-oriented, with strong time management, adaptability, and a proactive, positive attitude.
• Location: Shah Alam, MY

What we offer

• Competitive Salary and bonuses
• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth
• Company car, mobile phone (depends on the role)
• Hybrid work arrangement (depends on the Operations)

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.