Telemarketing Consultant, Retail Telemarketing Centre - Insurance Team II MY

CIMB; Malaysia; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading financial institution is looking for a Telemarketing Officer to achieve sales targets, maintain customer relationships, and cold call leads. Candidates should have a degree or diploma, hold a credit in SPM for English, Bahasa Malaysia, and Mathematics, and ideally be below 35 years old. The role emphasizes sales performance excellence and a strong passion for sales, making it suitable for dynamic individuals ready to drive results.

Qualifications

• Preferably a degree or diploma holder.
• Age below 35 years old.
• Relevant sales experience is preferred but not essential.

Responsibilities

• Achieve sales target including cross-sell target of all assigned products.
• Maintain good relationships with customers and high standards of service.
• Cold call leads provided by the team.

Skills

Sales performance excellence

Customer relationship management

Effective communication

Education

Degree/Diploma

Credit in SPM – English, Bahasa Malaysia and Mathematics

Job description

Telemarketing Officer

PRINCIPLE ACCOUNTABILITIES

• Achieve sales target including cross-sell target of all assigned products.
• Maintain good relationship with customers and high standard of service quality at all times.
• Cold call the leads given by Team Sales Manager effectively.
• Handle customer enquiries diligently and efficiently.
• Identify, solicit and maintain new customer and referral base.
• Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines.

QUALIFICATION & EXPERIENCE

• Academic Qualifications: Preferably degree / diploma, credit in SPM – English, Bahasa Malaysia and Mathematics.
• Experience:
  • Relevant sales experience is preferred but not essential.
  • Age below 35 years old.
  • Demonstrate sales performance excellence and possess strong passion for sales.