Telemarketing Consultant

CIMB; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is hiring a Telemarketing Officer to achieve sales targets and maintain high service quality. The position requires a degree or diploma, and candidates should ideally demonstrate sales excellence and a passion for sales. Responsibilities include handling customer inquiries, cold calling leads effectively, and ensuring compliance with all company policies. The ideal candidate is below 35 years old and possesses strong customer service skills.

Qualifications

• Preferably degree/diploma in any field.
• Credit in SPM English, Bahasa Malaysia, and Mathematics.
• Age below 35 years is preferred.

Responsibilities

• Achieve sales target including cross sell targets.
• Maintain good relationship with customers and high service quality.
• Handle customer enquiries diligently and efficiently.
• Cold call leads effectively.
• Comply with bank's policies and guidelines.

Skills

Sales performance excellence

Strong passion for sales

Customer service skills

Education

Degree or diploma with credit in SPM English, Bahasa Malaysia and Mathematics

Job description

Telemarketing Officer

• Accountability:
  • Achieve sales target including cross sell target of all assigned products.
  • Always maintain good relationship with customers and high standard of service quality.
  • Handle customer enquiries diligently and efficiently.
  • Cold call the leads given by Team Sales Manager effectively.
  • Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines.
• Qualification & Experience:
  • Academic Qualifications: Preferably degree / diploma, credit in SPM English, Bahasa Malaysia and Mathematics.
  • Experience:
    • Relevant sales experience is preferred but not essential.
    • Age below 35 years old.
    • Demonstrate sales performance excellence and possess strong passion for sales.