Telecom Retail Sales & Customer Care Associate

Gentel Communication Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunications retail company in Malaysia is looking for passionate individuals to provide exceptional customer service and support to MAXIS customers. In this role, you'll assist with product inquiries, demonstrate products, and maintain the retail space. Candidates should have a minimum of SPM, strong communication skills, and a positive attitude. Opportunities for career growth and a dynamic work culture await the successful applicants.

Benefits

Commission

EPF & SOCSO

Performance Bonus

Twice monthly payment of Basic and commission

Career development opportunities

Annual Leave

Annual Bonus

Training Provided

Overtime Pay

Qualifications

• Minimum education of SPM and above.
• Strong customer and communication skills.
• Retail or sales experience preferred in telecommunications.

Responsibilities

• Assist customers with product inquiries, sales, and account management.
• Demonstrate and promote products and services.
• Maintain a visually appealing retail space.
• Process customer transactions accurately.
• Provide knowledgeable support for a positive customer experience.
• Collaborate with the team to achieve sales targets.

Skills

Communication

Sales

Customer Service

Point of Sale (POS) System

Product Knowledge (Telecommunications)

Inventory Management

Education

SPM and above

Job description

A telecommunications retail company in Malaysia is looking for passionate individuals to provide exceptional customer service and support to MAXIS customers. In this role, you'll assist with product inquiries, demonstrate products, and maintain the retail space. Candidates should have a minimum of SPM, strong communication skills, and a positive attitude. Opportunities for career growth and a dynamic work culture await the successful applicants.