Telco Change Management & Process Excellence Specialist

U Mobile Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunication company in Shah Alam seeks a Specialist in Change Management & Process Efficiency. This role involves coordinating work requests, leading information security initiatives, and managing liaison with domestic roaming partners. Ideal candidates should have a degree in an electronic field and 1-2 years of relevant experience in the telecom industry. Strong public relations skills and proficiency in Microsoft Office are essential for success in this fast-paced environment.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Child Parental Care Leave

Special employee discounts for selected F&B Brands

Qualifications

• Degree in Electronic/Telecommunication/Electrical discipline or equivalent.
• 1 - 2 years working experience in a Telco industry from Operations & Maintenance background.
• Ability to work with electronic planned work management system.

Responsibilities

• Coordinate UMobile planned work requests and manage approvals.
• Work with external parties on planned work impacting UM network.
• Attend Change Management review meetings with stakeholders.

Skills

Electronic planned work management system

Public relations

Microsoft Office

Education

Degree in Electronic/Telecommunication/Electrical

Job description

A telecommunication company in Shah Alam seeks a Specialist in Change Management & Process Efficiency. This role involves coordinating work requests, leading information security initiatives, and managing liaison with domestic roaming partners. Ideal candidates should have a degree in an electronic field and 1-2 years of relevant experience in the telecom industry. Strong public relations skills and proficiency in Microsoft Office are essential for success in this fast-paced environment.