Responsibilities
- Perform basic carpentry, painting, plumbing, and electrical repair works.
- Troubleshoot and repair breakdowns in a timely and cost-effective manner.
- Provide first-level support and troubleshooting to outlet teams for urgent repair issues.
- Respond promptly to outlet service calls and ticket requests (via system or WhatsApp/phone).
- Ensure minimal downtime and disruption to store operations during maintenance activities.
- Maintain accurate service logs of repair and maintenance work done at each outlet.
- Manage and track accessories/tools/spare parts inventory and usage.
- Ensure all work is conducted safely and in accordance with JKKP/DOSH regulations.
- Perform any ad-hoc duties as assigned by management (if any).
Qualification and Experience
- Candidates must possess at least a minimum SPM certificate.
- Certificate or Diploma in Mechanical, Electrical, or Building Maintenance or with PW4 certificate or related field is an added advantage.
- Minimum 1–3 years’ experience in maintenance or facilities support, preferably in F&B/retail industry.
- Basic knowledge of electrical, plumbing, and small fixes. Familiarity with food & beverage equipment is an added advantage (e.g. coffee machine, chiller, freezer).
- A valuable team player and able to work independently.
- Good command of both written and spoken English and Malay.
- Willing to travel across outlets within assigned regions (within Malaysia).
- Able to work on weekends, public holidays, and respond to emergency repairs when needed.
- Possess own transport (motorcycle or car).
Employment Type: Permanent (Full Time)
Min. Education: Primary/ Secondary School/ SPM/ O\'Level