TECHNICIAN, DENZA

Sisma Auto (KL) Sdn Bhd; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading automotive services provider in Selangor is seeking an experienced automotive technician. The role involves performing repairs to the highest quality standards, ensuring proper handling of vehicles, and maintaining communication with service advisors. Candidates should have at least 3 years of experience in the automotive industry and hold a relevant diploma or degree. Strong communication skills are essential, along with the ability to work efficiently with minimal supervision. Join us to be part of a dynamic team dedicated to excellence in customer service.

Qualifications

• At least 3 years’ experience as technicians in the automotive industry.
• Specialized technical knowledge acquired through past relevant working experience.

Responsibilities

• Perform work according to procedures required by DENZA and SISMA Auto.
• Ensure all vehicles are handled properly during repairs.
• Maintain cleanliness of the workshop bay.

Skills

Automotive technical knowledge

Good communication skills

Interpersonal relationship skills

Ability to work unsupervised

Education

Diploma/Degree in Automotive

Job description

Responsibilities

• To do the right job at the first time to the highest quality standards as required by DENZA and SISMA Auto
• Perform all work according to procedures given in the DENZA's service manual and other literature approved / issued by DENZA.
• To consult technical support specialist at any time if unsure of the appropriate course of action
• To ensure that all vehicles are properly handled during the repair or whenever vehicles are at the premises.
• To ensure that all time is accurately accounted for within the Dealer Management System by ensuring that you are clocked on and off from jobs accurately
• To always use all protective equipment's to maintain cleanliness of customer vehicle (Floor Mats, Seat and Fender Covers)
• To at all times to communicate with the job controller and ensure that any time worked on a given repair order (RO) is accurately recorded by clocking into and out off all jobs
• Strive to complete all RO within the time given.
• To complete ALL necessary forms/documents as required within DENZA/SISMA Auto processes
• To maintain open communications with the Service Manager, Diagnostic Engineer and Training Manager and Technical Specialist on any commonly occurring faults or other technical issues
• To maintain open communications with the Service Advisors on:
  the status of jobs
• any additional work required/recommended
• To inform the Service Manager/Job and Warranty Administrator if unable to complete the repair according to the estimated time.
• To maintain the cleanliness of the vehicles
• To return and properly packed old or replacement parts to the service advisor so that they can be returned to the customer
• To maintain cleanliness of workshop bay.
• To diligently return any special tools back to the appropriate location
• To maintaining personal and shop tools in good condition and to bare the cost any lost or damaged tools.

Job Requirements

• Diploma/Degree in Automotive
• At least 3 years’ experience as technicians in the automotive industry
• Specialized technical knowledge acquired through past relevant working experience
• Good communication skills and interpersonal relationship skills.
• Ability to work efficiently while unsupervised