Technician

Engels sense (m) sdn bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics and service company in Kuala Lumpur is seeking a skilled operations manager to oversee daily warehouse activities and service delivery. The role requires strong leadership, excellent organizational skills, and a proven track record in customer service. Candidates must have 2-4 years of relevant experience and be fluent in English and Bahasa Malaysia. The job offers a salary range of RM2,500 to RM3,500 and a standard Monday to Friday work schedule.

Benefits

Statutory contributions (EPF, SOCSO)

Overtime compensation

Stable work schedule

Qualifications

• 2–4 years of experience in service, logistics, or managing teams.
• Must have a valid Malaysian driver's license.
• Excellent English and fluent in Bahasa Malaysia.
• Ability to carry loads up to 25kg and perform work on a ladder.

Responsibilities

• Oversee daily activities in the warehouse and service jobs.
• Ensure timely installation and maintenance of equipment.
• Manage stock levels of raw materials and finished goods.
• Enforce quality control and safety standards.
• Serve as the primary contact for customer inquiries.

Skills

Problem-solving

Organizational skills

Customer service

Leadership

Communication

Physical fitness

Team management

Job description

Requirement

• Experience: 2–4 years of proven success in service, logistics, or managing teams to achieve excellent customer service.
• Leadership/Skills: Strong, hands‑on leadership; excellent at organizing your work and solving problems quickly in a busy environment.
• Attitude: A positive, flexible attitude, and a willingness to learn and improve work processes.
• Driving: Must have a valid Malaysian driver’s license (manual or auto) and be comfortable driving company vans or cars. Possessing your own vehicle is a bonus. A GDL license is also a plus.
• Language: Excellent English and mandatory fluency in Bahasa Malaysia.
• Physical: Must be able to climb and perform service maintenance work on a ladder. Must be able to carry loads of up to 25kg.
• Desired but not required: Industrial knowledge about the hotel/retail business or large AC/ventilation systems (AHU HVAC) is helpful but not essential.

Responsibility

Operations Management / Quality Control

• Field Work & Warehouse: Look after the daily activities in the warehouse (product management) and all service jobs at client locations (hotels).
• Service Delivery: Make sure the equipment (air diffusers) is installed, checked, and fixed on time and correctly at customer sites.
• Stock Management: Keep the right amount of products in stock (raw materials/canisters and finished goods).
• Quality & Safety: Make sure all our products and service methods meet our quality rules and follow all local safety laws.
• Workplace Rules: Enforce all safety rules for the team and the workplace.

Client Support & Service Excellence

• Main Contact: Be the go‑to person for customers when they call with questions or need a service job done.
• Customer Care: Build good relationships by finding the right solution for each customer.
• Contract Management: Track service agreements to make sure we perform maintenance and fulfil all obligations when they are due.

Benefits

• Salary Range: RM2,500 to RM3,500 per month.
• Statutory Contributions: Includes EPF and SOCSO contribut
• Standard Schedule: Monday to Friday, 9:00 AM to 6:00 PM.
• Overtime: You will receive replacement leave for any extra work required outside of these hours.
• Work Location: Kuala Lumpur

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.