Technicial Admin Executive

O2 Klinik; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A medical device service provider in George Town is seeking a technician to handle servicing, troubleshooting, and maintenance of medical devices. The ideal candidate should have a diploma or degree in a relevant technical field and possess strong problem-solving skills. You'll be responsible for conducting installations and serving as a point of contact for customer inquiries while supporting audits and registrations. This position may require travel and independent work.

Qualifications

• Diploma/Degree in a relevant field is mandatory.
• Experience in equipment servicing is advantageous.
• Strong troubleshooting skills required.

Responsibilities

• Perform servicing and maintenance for aesthetic and medical devices.
• Conduct installation, calibration, and inspections on equipment.
• Provide customer service and handle inquiries related to machines.

Skills

Troubleshooting

Technical support

Communication

Coordination with suppliers

Problem-solving

Education

Diploma/Degree in Electrical, Electronic, Mechanical Engineering, Biomedical

Job description

Responsibilities

• Perform servicing, troubleshooting, and maintenance for aesthetic and medical devices (laser machines, treatment devices, etc.).
• Conduct installation, calibration, testing, and routine inspections on equipment.
• Prepare service reports and maintain accurate maintenance records.
• Coordinate delivery, rotation, and movement of device parts and equipment.
• Assist in ordering medical device parts as required.
• Assist in preparing for GDPMD (Good Distribution Practice for Medical Devices) internal audits.
• Oversee and support the MDA (Medical Device Authority) registration process, including product verification and Medcast submission.
• Monitor the application process for new and renewed device registrations.
• Provide customer service for ExtraCare, handling inquiries related to machines and maintenance.
• Perform general tasks related to ExtraCare operations.
• Understand all devices and demonstrate equipment usage to clients when required.
• Support the device application process for O2 Klinik as approved by the supervisor.
• Perform any other tasks assigned by the superior or manager.

Requirements

• Diploma/Degree in Electrical, Electronic, Mechanical Engineering, Biomedical, or related technical field.
• Experience in equipment servicing or technical support is an advantage.
• Strong troubleshooting and problem‑solving skills.
• Good communication and coordination skills with suppliers, clinics, and internal teams.
• Able to work independently and travel when required.