Technical Specialist Drying

GEA Group; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading engineering firm is looking for a Powder Specialist in Kuala Lumpur, Malaysia. This role involves providing technical support for service sales activities across South East Asia, focusing on plant improvements and customer satisfaction. The ideal candidate should have a degree in Engineering and relevant experience in technical sales support. Willingness to travel 30–40% of the time is necessary. Join a dynamic environment and contribute to effective solutions in drying processes.

Qualifications

• Solid experience in a technical specialist, engineering, or technical sales support role.
• Comfortable working in a customer-facing role, including interactions with technical and business stakeholders.
• Willingness to travel 30–40% of working time.

Responsibilities

• Provide technical support for assigned service sales activities across South East Asia countries.
• Support service sales organizations in achieving service sales targets through selling plant upgrades.
• Provide expert technical advice on dryer upgrades and process improvements.

Skills

Technical sales support

Plant improvement

Customer-facing role

Adaptability to new technologies

Education

Degree in Engineering (Mechanical, Chemical, Process)

Job description

Overview: This is for LPT SEA Hub. NO LEGAL ENTITY. The Team Budget is SEA countries budget. To be hire in Malaysia or Indonesia. To have additional Powder Specialist in South East Asia region as the powder ( Dryer and Powder handling) installed base is wide > 400 Ibase. Current Powder Specialist is overload and we did not have enough resource o focus on all opportunity that bring in.

Responsibilities

• Provide technical support for assigned service sales activities across South East Asia countries.
• Support country service sales organizations in achieving service sales targets through selling plant upgrade, technical input for offer preparation, and technical training.
• Execute service orders and act as a subject matter expert in drying processes for country service sales organizations.
• Contribute directly to financial and non-financial service results through technical expertise, plant improvements, and customer-focused solutions.
• Provide expert technical advice on dryer upgrades, process improvements, and performance optimization to customers and service sales teams.
• Conduct plant audits and performance assessments to identify optimization opportunities, energy savings, capacity improvements, and reliability enhancements.
• Lead or support troubleshooting of complex dryer plant and plant-related issues, including undefined or recurring problems.
• Collaborate with engineering, automation, and service execution teams to resolve complex plant issues and deliver sustainable solutions.
• Adapt to new technologies, digital solutions, and evolving dryer applications.
• Ensure high customer satisfaction through timely, effective, and technically sound resolution of challenging plant issues.

Your Profile / Qualifications

• Degree in Engineering (Mechanical, Chemical, Process) or equivalent technical background.
• Solid experience in a technical specialist, engineering, or technical sales support role.
• Comfortable working in a customer-facing role, including interactions with technical and business stakeholders.
• Willingness to travel 30–40% of working time.
• Motivated to work in a dynamic, international environment

Did we spark your interest?

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