Technical Solutions Engineer【Mandarin required】

Shenzhen Hexun Huagu Information Technology Co/ 深圳市和讯华谷信息技术有限公司; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology firm is seeking a Technical Solutions Engineer who will provide technical sales support, design solutions to customer needs, and serve as a liaison between clients and R&D teams. This role requires a Bachelor’s degree in a technical field and proficiency in programming languages like Java or Swift. Candidates should possess strong communication skills and experience in mobile development. This position is based in Kuala Lumpur, Malaysia.

Qualifications

• 1+ years of experience in solutions engineering, technical sales, or software development.
• Excellent documentation skills to produce clear technical proposals.
• A strong interest in AI technology is preferred.

Responsibilities

• Partner with the sales team for product demonstrations.
• Design and propose technical solutions based on customer needs.
• Act as a liaison between customers and R&D/Product teams.

Skills

Proficiency in programming languages (Java, Objective-C, Swift)

Outstanding communication and presentation skills

Hands-on experience in Android or iOS development

Strong team player

Education

Bachelor’s degree or higher in Computer Science, Communications Engineering, Electronics, or related field

Tools

Android Studio

Xcode

IntelliJ IDEA

Job description

Technical Solutions Engineer【Mandarin required】

Technical Sales Support: Partner with the sales team to deliver compelling product demonstrations and address complex technical inquiries from prospective clients.

Solution Design: Gain a deep understanding of customer pain points and business requirements to design and propose optimal technical solutions leveraging our product suite.

Voice of the Customer: Act as a strategic liaison between customers and our R&D/Product teams, translating customer feedback into actionable product requirements to drive feature implementation.

Training & Documentation: Provide technical training and consultation for customers and partners during the pre-sales and implementation phases; draft high-quality technical documentation, integration guides, and training materials.

Integration & Troubleshooting: Resolve technical challenges during the integration lifecycle, including console configuration, SDK implementation, and API calls; demonstrate strong independent debugging and problem-solving capabilities.

Qualifications

Education: Bachelor’s degree or higher in Computer Science, Communications Engineering, Electronics, or a related technical field.

Professional Experience: 1+ years of relevant experience in solutions engineering, technical sales, or software development.

Coding Skills: Proficiency in programming languages such as Java, Objective-C, or Swift.

Mobile Expertise: Hands-on experience in Android or iOS development, with proficiency in development tools such as Android Studio, Xcode, or IntelliJ IDEA.

Technical Writing: Excellent documentation skills, with the ability to produce clear, structured technical proposals and product requirement documents (PRD).

Soft Skills: Outstanding communication and presentation skills; highly proactive with the ability to thrive in a fast-paced, high-pressure environment; a strong team player.

AI Enthusiasm (Preferred): A strong interest in AI technology; prior experience with AI application orchestration platforms (e.g., Dify, n8n, Coze) is a significant plus.