Technical Service Engineer (Polymer)

Lotte Chemical Titan; Pasir Gudang; On-site; MYR 118,000 - 198,000; Full time

Job summary

A leading chemicals company in Johor, Malaysia, is looking for a technical service specialist to provide support on product applications and develop new markets. This role involves conducting technical training and participating in product development activities. Ideal candidates should have a degree in Polymer Science or a related field, with at least 2 years of experience in the polymer industry. Strong communication and time management skills are essential. Fresh graduates are encouraged to apply.

Qualifications

• 2 years of working experience, with at least 1-2 years in the polymer industry.
• Ability to adapt across customer-facing work and problem-solving in polymer.
• Mature personality with excellent communication and interpersonal skills.

Responsibilities

• Provide technical service and support on product applications and troubleshooting.
• Participate in product development and improvement activities.
• Conduct technical training for internal teams and external customers.

Skills

Technical consultation

Self-driven research

Strong communication skills

Time management

Education

Bachelor Degree in Polymer Science, Material Science, Material Engineering, Chemistry, or equivalent

Job description

Overview

Lotte Chemical Titan – Pasir Gudang, Johor

Provide technical service and support on product applications, product trial runs, troubleshooting, and technical consultation to customers and industry partners. Participate in product development and improvement activities, including market surveys, identifying customer needs, establishing product specifications & formulations, and gathering feedback. Support the Marketing & Sales Department in developing new markets, identifying new applications, and promoting new or existing products. Conduct technical training for both internal teams and external customers; organize product seminars, conferences, trade exhibitions, and related events. Establish and maintain partnership programs with key customers. Engage in trade associations and technical authority activities, including drafting/reviewing industry standards, addressing technical issues, and delivering technical training or seminars.

Responsibilities

• Provide technical service and support on product applications, product trial runs, troubleshooting, and technical consultation to customers and industry partners.
• Participate in product development and improvement activities, including market surveys, identifying customer needs, establishing product specifications & formulations, and gathering feedback.
• Support the Marketing & Sales Department in developing new markets, identifying new applications, and promoting new or existing products.
• Conduct technical training for both internal teams and external customers; organize product seminars, conferences, trade exhibitions, and related events.
• Establish and maintain partnership programs with key customers.
• Engage in trade associations and technical authority activities, including drafting/reviewing industry standards, addressing technical issues, and delivering technical training or seminars.

Qualifications

• Bachelor Degree in Polymer Science, Material Science, Material Engineering, Chemistry, or equivalent.
• 2 years of working experience, with at least 1-2 years in the polymer industry.
• Able to adapt across customer-facing work, self-driven research for polymer problem-solving, and training delivery for knowledge improvement.
• A self-starter with the ability to work independently and manage multiple priorities.
• Strong time management skills, capable of meeting tight deadlines and schedules.
• Mature personality with excellent communication and interpersonal skills.
• Highly motivated fresh graduate & self starter may apply too.