Technical Service Engineer

Manpower Staffing Services; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A staffing firm in Kuala Lumpur is looking for a candidate with 2-3 years of technical service experience. Responsibilities include installation, debugging, and troubleshooting of automated equipment. A successful candidate will have an engineering background and strong problem-solving skills, with a willingness to travel internationally for customer support. Competitive benefits include annual leave, medical leave, and various allowances.

Benefits

Annual Leave

EPF / SOCSO / PCB

Medical and Hospitalisation Leave

Allowance Provided

Qualifications

• 2-3 years of experience in technical service, automation, or industrial equipment support.
• Willingness to travel internationally for customer support, installation, commissioning, and training.
• Comfortable working at customer sites and manufacturing environments.

Responsibilities

• Perform on-site installation, commissioning, and start-up of automated equipment.
• Conduct root cause analysis for equipment issues and performance deviations.
• Collaborate with R&D and engineering teams to implement corrective actions.

Skills

Technical service experience

Problem-solving skills

Good communication skills

Customer-oriented mindset

Education

Engineering background (Mechanical, Electrical & Electronics, Mechatronics)

Job description

Requirements

• 2–3 years of experience in technical service, automation, or industrial equipment support
• Engineering background in Mechanical Engineering, Electrical & Electronics, Mechatronics, or related disciplines
• Willingness to travel internationally for customer support, installation, commissioning, and training
• Comfortable working at customer sites and manufacturing environments
• Strong problem‑solving and analytical skills with a hands‑on troubleshooting approach
• Good communication skills, able to interact effectively with customers and internal teams
• Customer‑oriented mindset with a high level of responsibility and professionalism

Responsibilities

1. Debugging and commissioning of automated equipment
   • Perform on‑site installation, commissioning, and start‑up of automated equipment
   • Debug and validate mechanical assemblies, including motion systems, actuators, and precision components
   • Troubleshoot electrical systems such as control panels, PLCs, sensors, drives, motors, and safety circuits
   • Set up, calibrate, and optimize laser processing technologies (e.g. laser ablation, scribing, drilling, or marking)
   • Ensure equipment performance meets process, quality, and safety requirements
2. Technical analysis and troubleshooting
   • Conduct root cause analysis for equipment issues and performance deviations
   • Support equipment modifications, upgrades, and retrofits to improve reliability and efficiency
   • Perform equipment debugging and process optimization to enhance throughput, yield, and stability
   • Collaborate with R&D and engineering teams to implement corrective actions and continuous improvements
   • Document troubleshooting activities, modifications, and optimization results in technical reports

Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• Allowance Provided