Technical Sales Engineer

SmartSurgN; Selangor; On-site; MYR 50,000 - 80,000; Full time

Job summary

A medical technology company in Malaysia seeks a Technical Sales Engineer to bridge technical expertise with customer needs. The ideal candidate will have a Bachelor's degree in engineering and 0-5 years of experience in technical sales or engineering roles. Responsibilities include developing relationships with clients, providing technical presentations, and supporting surgeries. This role demands excellent communication skills, a customer-focused mindset, and the ability to solve problems effectively.

Qualifications

• 0-5 years in technical sales or engineering roles required.
• Experience in medical devices or surgical support is a plus.
• Willingness to travel and manage distributor relationships essential.

Responsibilities

• Identify and pursue new business opportunities.
• Develop and maintain relationships with clients and distributors.
• Prepare and deliver technical presentations on products.

Skills

Strong technical knowledge

Excellent communication

Negotiation skills

Presentation skills

Problem-solving skills

Analytical skills

Education

Bachelor's degree in engineering (Mechanical, Electrical, Biomedical)

Tools

CRM tools

MS Office Suite

Job description

Overview

The Technical Sales Engineer acts as the bridge between technical expertise and customer needs. This roleinvolves understanding complex technical products, providing solutions to clients, and driving sales growththrough consultative selling. The ideal candidate combines strong engineering knowledge with excellent communication and business development skills. Fresh graduates are encouraged to apply.

Key Responsibilities

Sales & Business Development

• Identify and pursue new business opportunities within target markets.
• Develop and maintain strong relationships with clients, distributors, and partners.
• Prepare and deliver technical presentations to explain products and services.

Technical Expertise

• Understand customer requirements and propose suitable technical solutions.
• Collaborate with engineering teams to customize solutions for clients.
• Provide pre-sales and post-sales technical support, including troubleshooting.
• Attend surgeries and clinical cases to support surgeons and clients with product usage and technical guidance.
• Manage and support distributors to achieve sales targets and ensure compliance with company standards.
• Provide training and technical guidance to distributor teams.
• Monitor distributor performance and implement improvement plans.

Project Management

• Manage the sales cycle from lead generation to contract closure.
• Coordinate with internal teams to ensure timely delivery and implementation.
• Monitor industry trends, competitor activities, and emerging technologies.
• Provide feedback to product development teams for continuous improvement.

Qualifications & Skills

• Education: Bachelor's degree in engineering (Mechanical, Electrical, Biomedical or related field)
• Experience: 0-5 years in technical sales or engineering roles; experience in medical devices or surgical support is a plus.
• Strong technical knowledge and ability to explain complex concepts clearly.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM tools and MS Office Suite.
• Willingness to travel, attend surgeries, and manage distributor relationships.
• Customer-focused mindset.
• Problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Other:

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