Technical Manager

JLL; Kampung Baru Tanah Hitam Chemor; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading facilities management company seeks a professional to manage M&E services, ensuring effective maintenance programs and compliance with HSE standards. The candidate will assist in facility management operations and vendor management, requiring strong communication skills and relevant engineering qualifications. This role may suit someone with 3-4 years of experience in critical environments and a 33KV Chargeman Certificate is advantageous. Excellent team interaction and operational experience are essential.

Qualifications

• 3 - 4 years of relevant experience in engineering, semiconductor, or critical environment space.
• 1 - 2 years’ experience in the operation of electrical and mechanical services in a Tier III data center.
• Having 33KV Chargeman Certificate is an advantage.

Responsibilities

• Manage M&E services and ensure effectiveness of planned maintenance program.
• Assist in facility management and vendor management.
• Ensure compliance to HSE standards and manage site operations.

Skills

Facility Management

Communication Skills

Vendor Management

Operations Management

Education

Tertiary Qualifications in Mechanical, Electrical or Operational Engineering

Tools

M&E and Building Related Systems

Job description

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

Responsibilities

• Facility Management (Operation & Maintenance)
• To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE – Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects.
• To submit relevant reporting data and ensure timely submission to Facilities Manager.
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager.
• To ensure the site provision of safe working environment and compliance to HSE standards.
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI.
• To assist the Facilities Manager and ensure vendor procurement processes are in compliance to both Client and JLL guidelines.
• To prepare the job descriptions for all technical staff and assign relevant manpower to specific task.
• Provide advice to the technical team and overall management of their work schedule.
• To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management.
• To lead major DC activities during non-office hours where appropriate.

Qualifications and Ideal Experiences

• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
• 3 - 4 years of relevant experience in engineering, semiconductor or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage.
• 1 - 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of.
• Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers.