Technical Manager

JLL; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global real estate services firm is seeking a Facilities Manager based in Johor Bahru, Malaysia. The role involves managing M&E services, overseeing maintenance programs, and ensuring compliance with HSE standards. Ideal candidates will possess a tertiary qualification in engineering, relevant experience in critical environments, and strong communication skills. This position offers the opportunity to lead operations and manage vendor relations in a dynamic and challenging setting.

Qualifications

• 3-4 years of relevant experience in engineering or critical environment space.
• 1-2 years experience in electrical and mechanical services in a data centre.
• Hands-on knowledge in building related systems like CRAU and chillers.

Responsibilities

• Manage M&E services and ensure effectiveness of maintenance programs.
• Assist in site facility management and procurement activities.
• Ensure safe working environment and compliance with HSE standards.
• Provide support in technical and helpdesk team management.

Skills

Facility Management

HSE Management

Communication Skills

Job Hazards Analysis

Vendor Management

Education

Tertiary Qualifications in engineering discipline

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

Responsibilities

• Facility Management (Operation & Maintenance)
• To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE – Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site
• Recommend continuous management initiatives and energy management plan.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects
• Competent in under taking Job Hazards Analysis (JHA)
• To submit relevant reporting data and ensure timely submission to Facilities Manager
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager
• HSE Management
• To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in under taking Job Hazards Analysis (JHA)
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
• To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines
• Technical Team Management
• To prepare the job descriptions for all technical staff and assign relevant manpower to specific task
• Provide advice to the technical team and overall management of their work schedule
• Helpdesk Team Management
• To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management

Qualifications and Ideal Experiences

• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
• 3 - 4 years of relevant experience in engineering, semiconductor or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage
• 1 - 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers,
• Lead major DC activities during non-office hours where appropriate.

Location:

On-site –Johor Bahru, Malaysia