Technical Content Writer for Knowledge Base & Newsletters

tawk.to, inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company based in Kuala Lumpur is seeking a Technical Content Writer to enhance their knowledge base and create engaging newsletters. The role requires exceptional writing skills and experience in technical content. You will ensure users access clear information and collaborate with cross-functional teams. The company offers a competitive salary and a dynamic work environment that values innovation.

Benefits

Competitive salary

Great office environment

Clear growth path

Qualifications

• Proven experience as a technical content writer in software or SaaS.
• Strong ability to translate complex technical information into clear content.
• Excellent writing, editing, and proofreading skills with meticulous attention to detail.

Responsibilities

• Write engaging content that enhances user understanding of the software.
• Create and distribute newsletters announcing product updates.
• Review and improve existing knowledge base articles for clarity.

Skills

Technical writing

Newsletter content creation

Attention to detail

Analytical skills

Collaboration

Tools

ClickUp

Job description

A leading technology company based in Kuala Lumpur is seeking a Technical Content Writer to enhance their knowledge base and create engaging newsletters. The role requires exceptional writing skills and experience in technical content. You will ensure users access clear information and collaborate with cross-functional teams. The company offers a competitive salary and a dynamic work environment that values innovation.