Technical Business Analyst (Hybrid Working Mode)

Data Flows; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a Technical Business Analyst to collaborate with stakeholders and translate business objectives into technical specifications. The ideal candidate will possess a diploma or degree in Computer Science and at least 2 years of experience as a Business Analyst. Key responsibilities include project planning, testing, and creating comprehensive documentation. The role offers hybrid working arrangements and various employee benefits including medical and annual leaves.

Benefits

Hybrid Working Arrangement

EPF, SOCSO & EIS

Annual, Medical, Compassionate, Paternity, Maternity leaves

Fun Working Environment

Career Growth Opportunities

Qualifications

• At least 2 years experience as a Business Analyst.
• Experience with software development, testing, and issue tracking.
• Knowledge of Agile or Scrum methodologies is a plus.

Responsibilities

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Define project scope, deliverables, milestones, and timeline.
• Create and maintain comprehensive project documentation.

Skills

Strong analytical and problem‑solving skills

Excellent communication and interpersonal skills

Knowledge of programming concepts or technologies such as REST API

Ability to work effectively in cross‑functional teams

Education

Diploma or Degree in Computer Science or related field

Tools

MySQL

Cloud Infrastructures (AWS/GCP)

Job description

Technical Business Analyst (Hybrid Working Mode)

We develop customised, enterprise-grade solutions to empower businesses to effectively communicate and engage with their customers via their digital channels. We have 2 offices in Malaysia, Kuala Lumpur & Kota Kinabalu. We provide top‑notch tech solutions with data and strategy to elevate our clients’ customers’ digital experience. Learn more at www.dataflows.co

Overview

We develop customised, enterprise‑grade solutions to empower businesses to effectively communicate and engage with their customers via their digital channels. We have 2 offices in Malaysia, Kuala Lumpur & Kota Kinabalu. We provide top‑notch tech solutions with data and strategy to elevate our clients’ customers’ digital experience. We provide the following services: Technology Consultation, Custom Development, UI/UX Website Development, Mobile Apps Development, DevOps.

Job Responsibilities

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Act as the primary point of contact with end users to understand their needs and clarify requirements.
• Translate high‑level business objectives into actionable technical specifications.
• Define and present business/technical process workflow using diagrams such as flow charts and sequence diagrams.
• Identify gaps or inconsistencies in requirements and address them by working with relevant stakeholders.

Project Planning & Monitoring

• Define project scope, deliverables, milestones, and timeline.
• Oversee project activities, monitor progress, and ensure adherence to deadlines.

Solution Design

• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization’s technological capabilities, including UI/UX, data flow, and integration points.

Testing & Validation

• Collaborate with the development team to verify the software functions according to specifications.
• Coordinate and conduct User Acceptance Testing (UAT) with clients.
• Track, document, and verify bugs or issues and ensure they are resolved before final delivery.

Documentation

• Create and maintain comprehensive project documentation such as business requirements, functional requirements, process flows, use cases, and test plans.

Job Requirements

• Diploma or Degree in Computer Science or related field.
• At least 2 years experience as a Business Analyst.
• Experience with software development, testing, and issue tracking.
• Knowledge of Agile or Scrum methodologies is a plus.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in cross‑functional teams.
• Knowledge of programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL, and Cloud Infrastructures (AWS/GCP).

Benefits

• Hybrid Working Arrangement
• EPF, SOCSO & EIS
• Annual, Medical, Compassionate, Paternity, Maternity leaves etc.
• Fun Working Environment
• Career Growth Opportunities