Technical / Application Support

Hunters International Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a Technical / Application Support specialist. This role requires delivering assistance to customers and resolving technical inquiries effectively. Candidates should have at least a diploma, good communication skills, and basic knowledge of C#, .Net, and APIs. The position offers a salary range of RM 2,900 - RM 4,500 with working hours from 10am to 7pm, Monday to Friday.

Qualifications

• Minimum 1 year of experience in a relevant field.
• Ability to work independently with minimal supervision.
• Basic practical knowledge of C#, .Net, and API.

Responsibilities

• Provide effective assistance to customers and resolve technical inquiries.
• Manage support tickets to meet service level expectations.
• Follow tasks assigned by superiors according to company goals.

Skills

Good communication

Discipline

Self-motivated

Team player

Troubleshooting skills

Multitasking

Education

Diploma

Tools

C#

.Net

API

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Technical / Application Support

About Company:

Our client centers on its expertise in providing desirable solutions, software, and programs in the fields of information technology, mass communication, and multimedia technology.

Job Description

• Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently.
• Prioritize and manage support tickets to meet the company's established service level expectations.
• Posses the necessary technical knowledge and problem‑solving skills to identify and resolve issues related to company products & APIs.
• To complete the task assigned by superiors in accordance with company goals and objectives.

Job Requirements

• Qualifications: with 1 year and above experience.
• A good communication, discipline, self‑motivated and a team player that able to work independently with minimal supervision.
• Recognized Diploma & above.
• Basic practical knowledge of C#, .Net, API
• Able to troubleshoot, debug and resolve .Net/C#/API application issues.
• Ability to work efficiently to meet tight deadlines.
• Organized multitasker

Remuneration: RM 2,900 - RM 4,500

Work Hours: Monday - Friday | 10am - 7pm