Tech-Savvy IT Telemarketing Specialist

Brightstar Computer; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A growing technology firm is seeking a Telemarketer to join their sales team in Kuala Lumpur. The successful candidate will be responsible for generating leads, promoting IT products, and following up on customer inquiries. Key skills include strong verbal communication, an understanding of computer specifications, and experience in customer service. This role offers competitive benefits and opportunities for growth within the company, making it ideal for candidates passionate about technology and sales.

Benefits

Annual Leave

Medical and Hospitalisation Leave

Annual Bonus

EPF / SOCSO / PCB

Training Provided

Medical Insurance

Performance Bonus

5 Working Days

Staff Discount

Qualifications

• Proven experience in telesales, telemarketing, or customer service.
• Experience in the IT/Electronics industry is a major plus.
• Proficiency in Mandarin is an added advantage.

Responsibilities

• Conduct cold and warm calls to potential customers to promote IT products.
• Understand customer needs and recommend suitable IT specifications.
• Qualify leads and set up appointments for senior sales or close directly.
• Maintain and update customer database with accurate details.
• Respond to inquiries through various channels in a timely manner.
• Stay updated on the latest technology trends and internal stock.

Skills

Excellent verbal communication skills in English and Malay

Basic knowledge of computer hardware

Resilient and persuasive attitude

Familiarity with Excel and Google Sheets

Job description

A growing technology firm is seeking a Telemarketer to join their sales team in Kuala Lumpur. The successful candidate will be responsible for generating leads, promoting IT products, and following up on customer inquiries. Key skills include strong verbal communication, an understanding of computer specifications, and experience in customer service. This role offers competitive benefits and opportunities for growth within the company, making it ideal for candidates passionate about technology and sales.