Team Leader for Milk Powder Project (Penang)

Always Marketing Malaysia Sdn Bhd; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading marketing company in Penang is seeking a Team Leader to oversee field operations and support promoters. The ideal candidate will have at least 1 year of experience in the FMCG industry, strong problem-solving skills, and proficiency in Microsoft Office. This role requires effective communication, teamwork, and the ability to work in a fast-paced environment. Working on weekends is necessary, and possession of personal transport is required.

Qualifications

• Minimum 1 year of work experience in the FMCG industry.
• Ability to lead and maintain team morale.
• Willingness to work on weekends.

Responsibilities

• Conduct on-field audits within the assigned region.
• Monitor and report daily attendance of promoters.
• Ensure promoters effectively engage with shoppers.
• Manage day-to-day operations as per field checklist.

Skills

Problem solving

Multitasking

Microsoft Office (Word, Excel, PowerPoint)

Education

SPM in Business Administration, Operations Management or equivalent

Job description

Duties and Responsibilities

The role ofTeam Leaderfirst priorityisto listen to thepromoter, understand their changing needs, aspirations and build the relationship around insights that enrich their daily job task and every single KPI achievement.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities

• Conduct on-field audits within the assigned region and provide necessary support topromoter.
• Monitor and reportpromoterdaily attendance (actual vs plan), including any EL/MC/AL updates.
• Ensurepromoterspromote assigned products and recruit targeted shoppers/consumers in-store.
• Ensurepromoteractivelyengagewith targeted shoppers and consistentlypromotethe brand.
• Ensurepromoterdeliveraccurateand complete product detailing as per expectations.
• Ensure wet sampling activities are performed hygienically and according to SOP.
• Communicate and updatepromoteron product information and promotion mechanics (if any).
• Ensure all datasubmittedbypromoteris truthful,accurate, and updatedin a timely manner.
• Monitor, report, and follow up on product stock levels in-store (low stock or out-of-stock situations).
• Coachpromoteron product knowledge, selling techniques, and engagement skills during activations.
• Build andmaintainstrong rapport with client sales representatives, merchandisers, and retailers.
• Manage day-to-day operations, following the Team Leader’s field checklist and completing daily tasks.
• Propose potential new outlets (for low-performing stores or newly openedlocations).
• Submit all required reports on time without delay.
• Ensure the overall welfare and well-being of PAs under your supervision.

Job Requirement

• Candidates mustpossessat leastSPMinbusinessadministration,operationsmanagementorequivalent.
• At least1yearsof work experience inFMCGindustry.
• Microsoft Office (Word, Excel, PowerPoint).
• Experience inhandling daily operational issues.
• Problem Solvingskillsandmultitasking skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Able to lead by example,maintaingood spirits and contributeteammorale.
• Results‑oriented and able to work under pressure.
• Taking ownership of accounts and providing effective solutions to situations.
• Possessowntransport.
• Able to work on weekends.