Team Leader for Milk Powder Project

Always Marketing Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent marketing firm in Kuala Lumpur seeks a Team Leader to conduct field audits, monitor promoter activities, and engage shoppers effectively. The ideal candidate possesses at least an SPM in business administration and a minimum of one year in the FMCG industry. The role requires strong problem-solving and multitasking skills, along with proficiency in Microsoft Office. Candidates should be results-oriented, able to work under pressure, and have their own transport. Weekend availability is required.

Qualifications

• Minimum 1 year of experience in the FMCG industry.
• Ability to lead by example and maintain team morale.
• Able to work under pressure and meet deadlines.

Responsibilities

• Conduct on-field audits and provide support to promoters.
• Monitor and report on promoter attendance.
• Engage with targeted shoppers to promote products.
• Coach promoters on product knowledge and engagement skills.

Skills

Problem Solving

Multitasking

Microsoft Office (Word, Excel, PowerPoint)

Education

SPM in business administration or equivalent

Job description

Duties and Responsibilities

The role of Team Leader first priority to listen to the promoter, understand their changing needs, aspirations and build the relationship around insights that enrich their daily job task and every single KPI achievementp>

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities

• Conduct on-field audits within the assigned region and provide necessary support to promoter.
• Monitor and report promoter daily attendance (actual vs plan), including any EL/MC/AL updates.
• Ensure promoter promote assigned products and recruit targeted shoppers/consumers in-store.
• Ensure promoter actively engage with targeted shoppers and consistently promote the brand.
• Ensure promoter deliver accurate and complete product detailing as per expectations.
• Ensure wet sampling activities are performed hygienically and according to SOP.
• Communicate and update promoter on product information and promotion mechanics (if any).
• Ensure all data submitted by promoter is truthful, accurate, and updated in a timely manner.
• Monitor, report, and follow up on product stock levels in-store (low stock or out-of-stock situations).
• Coach promoter on product knowledge, selling techniques, and engagement skills during activations.
• Build and maintain strong rapport with client sales representatives, merchandisers, and retailers.
• Manage day-to-day operations, following the Team Leader’s field checklist and completing daily tasks.
• Propose potential new outlets (for low-performing stores or newly opened locations).
• Submit all required reports on time without delay.
• Ensure the overall welfare and well-being of PAs under your supervision.

Job Requirement

• Candidates must possess at least SPMin business administration, operations management or equivalent.
• At least 1 year of work experience in FMCG industry.
• Microsoft Office (Word, Excel, PowerPoint).
• Experience in handling daily operational issues.
• Problem Solving skills and multitasking skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Able to lead by example, maintain good spirits and contribute team morale.
• Results‑oriented and able to work under pressure.
• Taking ownership of accounts and providing effective solutions to situations.
• Possess own transport.
• Able to work on weekends.